Lab Outreach Coordinator & Client Support

Yale New Haven Health; New Haven (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Yale New Haven Health in New Haven, CT seeks an administrative coordinator to support the Lab Medicine Outreach team. You will handle a variety of clerical duties, coordinate communications with clients, and assist with reporting and file management.

The ideal candidate has 3-5 years of admin experience, a high school diploma, strong PC skills (Word, Excel, PowerPoint, Access), and exceptional customer service in a fast-paced environment.

Qualifications

• High school diploma required.
• Some business course work preferred.
• 3–5 years of administrative support experience.
• Proficient in Word, Excel, PowerPoint and Access.
• Excellent customer service and interpersonal skills; ability to multitask.

Responsibilities

• Interact professionally with clients and coworkers at all times.
• Provide exceptional customer service to outreach clients.
• Triages problems and collaborates with managers to resolve issues.
• Maintain outreach client files and prepare monthly/ad hoc reports.
• Coordinate ordering of supplies and tracking of contract renewals.
• Print and organize marketing materials; create requisitions and POs.
• Support Lab Medicine Outreach staff with clerical duties and data collection.
• Prepare and present data trends for outreach initiatives.
• Ensure accurate billing and smooth operation of the outreach section.

Skills

Customer service

Interpersonal skills

Attention to detail

Education

High school diploma

Tools

Word

Excel

PowerPoint

Access

Job description

Yale New Haven Health in New Haven, CT seeks an administrative coordinator to support the Lab Medicine Outreach team. You will handle a variety of clerical duties, coordinate communications with clients, and assist with reporting and file management.

The ideal candidate has 3-5 years of admin experience, a high school diploma, strong PC skills (Word, Excel, PowerPoint, Access), and exceptional customer service in a fast-paced environment.