Lab Ops Manager, Systems Integration

OpenAI; San Francisco (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

OpenAI is seeking a Lab Operations Manager, Systems Integration to own the day‑to‑day operation of a large‑scale consumer device test lab. This hands‑on leadership role keeps device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics running smoothly for validation and release testing.

We are looking for someone highly organized, technically hands‑on, and comfortable with consumer electronics and lab equipment, capable of operating complex physical test

Qualifications

• Proven track-record of operating or supporting a hardware, electronics, reliability, manufacturing, or QA test lab.
• Hands-on experience managing fleets of consumer electronics, embedded devices, prototypes, or connected hardware.
• Comfortable setting up, configuring, troubleshooting, and maintaining devices, test rigs, networking, power systems, and peripherals across USB, Wi‑Fi, Ethernet, Bluetooth, power, and device connectivity.

Responsibilities

• Own device fleet and inventory: Manage configuration, deployment, tracking, lifecycle, and asset records for a large fleet of consumer devices and test equipment; coordinate receiving, storage, checkout, shipping, transfers, spares, and secure disposal.
• Operate and maintain the lab: Keep racks, benches, test rigs, cabling, power, networking, peripherals, and shared equipment reliable and organized; diagnose issues and coordinate repairs, replacements, and preventive maintenance.
• Prepare devices for testing: Flash, provision, reset, configure, label, and assign devices to test environments.
• Support testing and diagnostics: Partner with engineering and QA on large-scale test automation setups, failure reproduction, diagnostics collection, log capture, and environment resets.
• Plan lab readiness and capacity: Track fleet health, rig availability, utilization, and upcoming test needs; identify constraints before they block testing.
• Partner across teams: Work with hardware, systems, QA, reliability, IT, and infrastructure teams to keep the lab ready for development and release activities.

Skills

Hardware lab operations

Fleets management

Lab equipment troubleshooting

Tools

CAD

Job description

OpenAI is seeking a Lab Operations Manager, Systems Integration to own the day‑to‑day operation of a large‑scale consumer device test lab. This hands‑on leadership role keeps device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics running smoothly for validation and release testing.

We are looking for someone highly organized, technically hands‑on, and comfortable with consumer electronics and lab equipment, capable of operating complex physical test