Lab Operations Supervisor — Lean Six Sigma Leader

Banner Health; Phoenix (AZ); On-site; USD 100,000 - 140,000; Full time

Job summary

Sonora Quest Laboratories/Laboratory Sciences of Arizona in Phoenix, AZ, seeks a Technical Supervisor to oversee daily lab operations and staff. You will manage workflow, ensure quality and regulatory compliance, and drive improvements in testing processes to deliver accurate results.

The role leads 10–40 technical staff, applies Six Sigma and Lean methods, and partners with management to optimize performance while maintaining safety standards and budget adherence.

Qualifications

• Bachelor’s Degree in chemical, physical, biological or clinical laboratory science or medical technology.
• Four (4) years’ training and experience in high-complexity testing.
• MLS or Specialty Certification preferred.
• One year of supervisory experience preferred.

Responsibilities

• Hires, trains, evaluates, and supervises 10–40 technical staff.
• Directs workflow, prioritizes tasks, and solves day‑to‑day problems.
• Ensures CAP, CMS, AABB, FDA, and CLIA compliance and safety standards.
• Participates in task forces to improve service quality and efficiency.
• Manages resources within budget and supports cost-reduction initiatives.

Skills

Leadership

Six Sigma

Lean concepts

Staff supervision

Process improvement

Education

Bachelor's Degree in chemical/physical/biological or clinical lab science or medical technology

MLS or Specialty Certification

Job description

Sonora Quest Laboratories/Laboratory Sciences of Arizona in Phoenix, AZ, seeks a Technical Supervisor to oversee daily lab operations and staff. You will manage workflow, ensure quality and regulatory compliance, and drive improvements in testing processes to deliver accurate results.

The role leads 10–40 technical staff, applies Six Sigma and Lean methods, and partners with management to optimize performance while maintaining safety standards and budget adherence.