Lab Operations Specialist

ACL Digital; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

ACL Digital seeks a Lab Equipment Maintenance Coordinator to manage inventory, evaluate equipment performance, and coordinate preventive maintenance across multiple laboratories. The role involves collaborating with technicians, vendors, IT, and leadership to ensure operations meet safety and compliance standards.

You will assist with calibrations, certifications, and procurement while maintaining data accuracy and responding to maintenance issues promptly.

Qualifications

• Maintain equipment inventory with up-to-date data.
• Strong I&E and cross-functional collaboration.
• Excellent problem-solving and communication in a lab setting.

Responsibilities

• Maintain equipment inventory and ensure data accuracy.
• Regularly evaluate fixed lab equipment for proper operation.
• Coordinate vendor contracts and preventive maintenance visits.
• Schedule calibrations and certifications across laboratories.
• Escalate and coordinate equipment repairs with service providers.
• Review cold storage monitoring to prevent freezer failures and escalate issues.
• Participate in emergency planning/management (power outages, etc).
• Coordinate with technicians, users, IT and leadership to meet equipment and operational needs.
• Chaperone external technicians and ensure policy adherence onsite.
• Oversee delivery logistics for lab equipment and supplies.
• Assist procurement of lab consumables and supplies.
• Troubleshoot general lab operation issues as they arise.
• Support procedures for compliant lab operations.

Skills

Cross-functional collaboration

Problem solving

Attention to detail

Communication

Organized

Education

AS/BS in Life Sciences or Facilities Management

Tools

Maintenance software

Job description

• Maintain equipment inventory, ensuring the information is accurate and updated promptly.
• Regularly evaluate fixed lab equipment (fume hoods, exhaust fans, biosafety cabinet, etc) are functioning properly.
• Manage all laboratory vendor service contracts ensuring that preventative maintenance visits are executed on schedule
• Manage and coordinate timelines across laboratories for certifications and calibrations on critical equipment
• Help resolve and/or coordinate equipment repair visit between the service provider and the laboratory team.
• Review cold storage monitoring software to minimize the risk of freezer failure. Escalate issues internally and troubleshoot as needed.
• Participate in laboratory emergency planning/management – e.g. power outages and infrastructure projects
• Work with all parties involved (technicians, users, IT, and leadership) to ensure that both the equipment and operational needs are met.
• Chaperone technicians from external suppliers and ensure they are adhering to company policies while onsite.
• Oversee delivery logistics by coordinating the receipt of packages, gas deliveries, or installation of laboratory equipment.
• Support the procurement of laboratory consumables and supplies as needed.
• Perform general troubleshooting of laboratory operation issues as they arise.
• Support the development and maintenance of procedures to ensure compliant lab operations.
• Work with lab safety officer to manage the safety systems/compliance and ensure the Personal Protective Equipment (PPE) is current and available.
• Provide miscellaneous laboratory maintenance tasks as needed e.g. supply stocking, eye wash/safety shower flushing, removal of waste, etc

Required Qualifications:

• A.S. or B.S. in Life Sciences or Facilities Management with management/technical emphasis.
• Minimum 1 year of pharmaceutical, life sciences, or biotech experience in an academic or industry setting.
• Minimum 2 years of experience implementing maintenance and repair programs in a Research & Development (R&D) facility.
• Strong interpersonal skills with the ability to work collaboratively with member of cross-functional team
• Strong verbal and written communication skills
• Ability to solve problems while anticipating the downstream impacts
• Highly organized with a strong attention to detail, clarity, accuracy, and conciseness.