Lab Network Engineer Intern: Learn Routing & Troubleshooting

Extremenetworks; Raleigh (NC); On-site; USD 27,552 - 34,440; Full time

Job summary

Extremenetworks in Raleigh, North Carolina, is seeking a Lab Network Engineer Intern to learn routing and switching protocols using multi-layer Ethernet switches. The role involves setting up networking equipment for Technical Support Engineers and assisting with lab operations.

The ideal candidate will have basic networking knowledge, strong communication skills, and a passion for technology. A Bachelor’s degree in a related field is preferred. We foster an inclusive environment, encouraging diverse candidates to apply.

Qualifications

• Ability to work independently and collaboratively with team members.
• Excellent organization and time management skills.
• Customer service experience, preferably in technical support.

Responsibilities

• Learn Extreme Networks products, routing and switching protocols, and lab operations.
• Set up networking equipment for Technical Support Engineers (TSEs) to use for customer support.
• Partner with TSEs to help replicate customers’ network issues.
• Assist with lab operations, including racking, cabling, and troubleshooting.
• Prepare to become a Technical Support Engineer or Network Engineer.

Skills

Basic networking knowledge including Ethernet, TCP/IP, OSI model, routing and switching

Strong written and verbal communication skills

Experience in a service-oriented position

Passion and aptitude for learning technology and solving problems

Education

Pursuing a Bachelor’s degree in a computer or networking related field

Tools

Experience working with routers and switches in a lab environment or technical support position

Knowledge of servers and virtualization (VMware, Linux, Microsoft)

Knowledge of scripting language(s)

Job description

Extremenetworks in Raleigh, North Carolina, is seeking a Lab Network Engineer Intern to learn routing and switching protocols using multi-layer Ethernet switches. The role involves setting up networking equipment for Technical Support Engineers and assisting with lab operations.

The ideal candidate will have basic networking knowledge, strong communication skills, and a passion for technology. A Bachelor’s degree in a related field is preferred. We foster an inclusive environment, encouraging diverse candidates to apply.