Lab General Supervisor (Part-Time)

AlphaCare Urgent Care; Biloxi (MS); Sur place; USD 41 000 - 50 000; Temps partiel

Avantages offerts par ce poste

Flexible schedule

Part-time role

Mission-driven culture

Growth opportunities

Résumé du poste

AlphaCare Urgent Care is seeking a Part-time Lab General Supervisor to oversee laboratory operations across all sites, focusing on quality, compliance, instrumentation governance, and staff performance. The role reports to the CEO and acts as the operational backbone of our lab function.

The position suits a credentialed professional seeking schedule flexibility for academic or research commitments. The hourly equivalent of $43/hr reflects an above-market rate for this arrangement.

Qualifications

• Minimum 3–5 years of laboratory operations experience with supervisory responsibilities.
• Strong knowledge of CLIA regulations and lab compliance requirements.
• Experience managing multi-site or high-volume laboratory operations.
• Excellent organizational and leadership abilities.

Responsabilités

• Oversee day-to-day laboratory operations across multiple AlphaCare Urgent Care locations.
• Ensure compliance with CLIA, OSHA, and applicable regulations; maintain audit-ready documentation.
• Lead instrument validation, calibration, maintenance, and governance.
• Develop SOPs and quality controls across pre-, intra-, and post-analytic phases.
• Design and manage specimen transport workflows and chain-of-custody protocols.
• Manage inventory, vendor relationships, and lab billing coordination.
• Supervise and develop multi-site lab staff; conduct regular performance check-ins.
• Maintain dashboards linking operational quality to financial outcomes.

Connaissances

Leadership

Communication

Organizational skills

Formation

Bachelor's degree in Medical Laboratory Science or related field

ASCP certification

Outils

LIS systems

EMR platforms

Description du poste

Physician Services of the Gulf Coast, LLC operates AlphaCare Urgent Care, a growing multi‑site urgent care network committed to providing compassionate, quality, and affordable healthcare to every patient we serve. Our vision is to be the premier provider of urgent care services in the Southeast United States. We are a values‑driven organization built on Excellence, Service, Integrity, Accountability, Unity, and Adaptability.

Position Summary

The Lab General Supervisor is responsible for the day‑to‑day operational performance of laboratory services across all AlphaCare Urgent Care locations. This is a part‑time operations role (20 hours per week) focused on quality, compliance, instrumentation governance, and staff performance. The position reports directly to the CEO and serves as the operational backbone of our lab function, ensuring every patient receives accurate, timely, and high‑quality diagnostic results.

This role is well‑suited for a highly credentialed professional seeking schedule flexibility alongside academic or research commitments. The hourly equivalent ($43/hr) reflects an above‑market rate commensurate with the candidate's credentials and the flexibility of the arrangement.

Key Responsibilities

COMPLIANCE & REGULATORY

Perform regular review and documentation of laboratory compliance activities across all sites. Maintain adherence to CLIA, OSHA, and all applicable state and federal laboratory regulations. Ensure staff training and competency documentation is current and audit‑ready at all times. Serve as the primary point of contact for regulatory inspections and accreditation reviews. Translate regulatory requirements into executable workflows and documentation.

Instrumentation, Validation & Maintenance Governance

Lead and document instrument validations, implementations, and instrument‑to‑instrument verification. Maintain calibration and preventive maintenance governance with inspection‑defensible records. Coordinate downtime mitigation and service planning. Oversee equipment maintenance, calibration, and troubleshooting across all sites. Recommend and implement new equipment or technology to improve efficiency and accuracy.

Quality Systems & Risk Management

Develop and enforce SOPs and quality controls across pre‑analytic, analytic, and post‑analytic phases. Monitor specimen integrity trends, rejection drivers, and corrective actions. Prevent repeat failures through training, standardization, and feedback loops. Meet regularly with lab technicians to review errors, specimen rejections, and quality concerns. Investigate and resolve lab discrepancies in a timely manner.

Specimen Transport & Pre‑Analytical Operations

Design and oversee specimen transport systems including chain‑of‑custody protocols, after‑hours access, and transport logs. Ensure compliance defensibility for all pre‑analytical transport processes.

Inventory & Supply Management

Order and manage laboratory supplies on a weekly basis to ensure uninterrupted operations. Conduct weekly clinic inventory counts for in‑house lab supplies across locations. Manage vendor relationships and reference lab bill payments on a monthly basis.

Staff Oversight & Development

Supervise and support multi‑site laboratory teams. Drive competency, training, and professional development pathways. Align staffing coverage and escalation pathways to business needs. Attend weekly lab department meetings with technical staff and clinical leadership. Conduct regular performance check‑ins and provide ongoing coaching to lab staff.

Ordering Accuracy & Operational Quality

Partner with clinical operations to reduce ordering errors and documentation gaps. Support compliant utilization initiatives in coordination with the billing team. Maintain dashboards and metrics that connect operational quality to financial outcomes.

Site Operations

Conduct regular on‑site visits to the Alabama laboratory location. Ensure consistent operational standards are maintained across all clinic lab locations. Participate in weekly leadership team meetings to align lab operations with organizational priorities. Address and resolve miscellaneous lab billing issues in coordination with the billing team on a weekly basis.

Key Performance Indicators (KPIs)

• Inspection outcomes: deficiencies, corrective actions, and timeliness
• Instrument validation success rate and uptime
• Calibration and preventive maintenance compliance (tracked and documented)
• Specimen rejection rate and ordering error rate
• Turnaround time reliability (where measured)
• Denial and rework drivers linked to ordering and documentation errors

Qualifications

REQUIRED

Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or a related field. ASCP certification preferred. Minimum 3–5 years of laboratory operations experience, with at least 2 years in a supervisory or management role. Strong working knowledge of CLIA regulations and laboratory compliance requirements. Proven ability to manage multi‑site or high‑volume laboratory operations. Excellent organizational, communication, and leadership skills.

PREFERRED

Advanced degree in progress or completed (graduate or doctoral level). Experience in an urgent care, emergency medicine, or multi‑site outpatient setting. Familiarity with laboratory information systems (LIS) and EMR platforms. Track record of building and developing high‑performing lab teams.

What We Offer

• Competitive part‑time salary of $45,000 ($43/hr equivalent)
• Schedule flexibility to accommodate academic or research commitments
• A mission‑driven team culture built on Excellence, Service, Integrity, Accountability, Unity, and Adaptability
• Opportunity to grow with a rapidly expanding regional healthcare network