Lab Courier - Safe, Timely Sample Deliveries

Certified-Group; Boise (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Certified Group is seeking a Courier I to safely pick up and deliver food and environmental samples to laboratory testing facilities in a professional, timely manner.

You will use routing apps, maintain chain-of-custody, and provide excellent customer service while following all safety and regulatory requirements. This full-time role runs Monday through Friday, 11:00am–8:00pm, with opportunities to grow within our network of laboratories.

Qualifications

• High school diploma or GED required.
• 2+ years of professional courier, delivery, or transportation experience preferred.
• Current, valid driver’s license issued in the state of operation.
• Clean driving record with no DUIs or major moving violations within the past 5 years.
• Comfortable using mobile technology, navigation systems, and delivery apps.
• Demonstrated professionalism, reliability, and strong work ethic.

Responsibilities

• Safely operate a company vehicle to transport food and environmental samples between customer locations and laboratory facilities.
• Ensure all samples are delivered on time and in proper condition while maintaining required chain-of-custody documentation.
• Use the company’s routing and driving mobile application to receive assignments, follow delivery routes, log stops, upload photos, and communicate with dispatch.
• Provide professional and courteous customer service during pick-up and delivery interactions.
• Follow all company policies and applicable state and federal driving regulations.
• Report accidents, incidents, or vehicle issues according to company procedures.
• Assist with routine vehicle checks to ensure safe and reliable operation.
• Coordinate with laboratory staff regarding sample schedules and priorities.
• Complete assigned FDA collections and required photo documentation for warehouse or freezer samples.
• Maintain a clean, safe, and professional work environment.
• Participate in team initiatives and support departmental goals.
• Complete all required training and adhere to company safety standards.

Skills

Customer Service

Attention to Detail

Organization

Reliability

Safety Awareness

Teamwork

Accuracy

GPS Navigation

Education

High school diploma or GED

Job description

Certified Group is seeking a Courier I to safely pick up and deliver food and environmental samples to laboratory testing facilities in a professional, timely manner.

You will use routing apps, maintain chain-of-custody, and provide excellent customer service while following all safety and regulatory requirements. This full-time role runs Monday through Friday, 11:00am–8:00pm, with opportunities to grow within our network of laboratories.