Lab/Clinic Team Leader - Second Shift

Mercyhealth Wisconsin and Illinois; Riverside (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Life & Disability Insurance

Tuition and certification reimburse

On-Demand Pay

Job summary

Mercyhealth Wisconsin and Illinois is seeking a skilled laboratory professional to collect, test, and report patient results while maintaining equipment and upholding quality and safety standards.

This full-time, second-shift role involves supervising staff in the absence of the General Supervisor, guiding quality control, and ensuring timely turnaround of results for patient care. Competitive pay ranges from $28.83 to $43.25 per hour with comprehensive benefits.

Qualifications

• High school diploma or equivalent preferred with a minimum of 4 years' experience in a laboratory setting.
• Associate Degree in Medical Laboratory Science preferred.
• MLT/AMT Certification preferred.

Responsibilities

• Utilize the Information System to receive patients, order and collect samples, test results, answer questions from nurses and physicians, document quality control activities and produce reports required to perform job tasks.
• Confirm accuracy of patient sample identification prior to analyses; evaluate specimen quality and document sub-optimal specimens.
• Perform waived and moderate and high complexity lab tests as defined by CLIA 42CFR493.
• Analyze test results prior to release of information to chart for validity; troubleshoot issues and implement corrective action.
• Ensure designated turnaround times for results are met and report/ document critical results.
• Perform quality control and proficiency testing procedures; interpret QC results to ensure accuracy.

Skills

Laboratory testing

Quality control

Training staff

Education

High school diploma or equivalent

Associate Degree in Medical Laboratory Science

MLT/AMT Certification

Job description

Jul 16, 2026

$28 - $43/hour

OVERVIEW
This role involves collecting and testing patient specimens, making sure results are accurate, and using laboratory systems to document and report findings. The position also includes maintaining lab equipment, following quality and safety standards, troubleshooting issues, training staff, and helping oversee daily laboratory operations to ensure efficient patient care.

SCHEDULE : 40-hours a week, second shift

ESSENTIAL DUTIES AND RESPONSIBILITIES

Utilize the Information System to receive patients, order and collect samples, test results, answer questions from nurses and physicians, document quality control activities and produce reports required to perform job tasks.

Confirms accuracy of patient sample identification prior to performing analyses; evaluates specimen quality and identifies when unacceptable. Documents information concerning quality of specimen, impact of sub-optimal specimens on test values. Initiates recollection procedure as indicated.

Perform waived and moderate and high complexity lab tests as defined by CLIA 42CFR493.

Analyze test results prior to release of information to chart for validity and accuracy. Recognizes subtle yet significant problems which occur with testing methodologies. Troubleshoots suspect test results using technical knowledge and experience. Implements corrective action when inaccurate, inappropriate findings/results/reports are identified.

Assure that designated turnaround times for results are met and that critical results are appropriately reported and documented.

Perform quality control and proficiency testing procedures as defined by policy.

Interpret and troubleshoot quality control results to ensure accurate and precise test results.

Perform preventative maintenance, advanced troubleshooting and calibration of laboratory instrumentation.

Performs method and instrument evaluation and implementation.

Investigates/resolves technical issues

Participates on interdepartmental committees or teams

Teaches students and trains new partners.

Reviews quality control results, submits data to peer review organization and makes necessary adjustments for area of specialty.

Assures enrollment in appropriate proficiency testing programs, administrates proficiency testing program according to regulatory standards and assures acceptable performance.

Develops effective orientation checklists and training protocols for partners.

Assures initial and annual tech competency checklists are completed according to policy.

Prepares and delivers partner performance evaluations and skill/competency checklist.

Evaluates new methods, procedures and equipment.

Assures compliance with regulatory standards and represents lab during accreditation surveys.

Serves as a technical resource to medical staff, system laboratories and other departments.

Maintains appropriate supply level of inventory to assure smooth operation of department.

Recommends capital purchases during budget process including quotations and rationale for purchase.

Keeps current with developing technology and changes in the laboratory industry.

Maintain competency in current procedures and gain competency for new methods implemented.

Demonstrate leadership qualities that include directing the flow of work, sound and accurate judgment in problem resolution, and the ability to provide constructive criticism that results in improved workflow.

Acts as a General Supervisor in the absence of the General Supervisor to include scheduling, ordering supplies and problem resolution for issues that cannot wait until the technical consultant returns.

Takes ownership of the department, identifies areas for improvement and makes suggestions to General Supervisor, possesses ability to resolve issues

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent preferred with a minimum of 4 years' experience in a laboratory setting.

Associate Degree in Medical Laboratory Science preferred.

CERTIFICATION/LICENSURE

MLT/AMT Certification preferred.

LEVEL OF SUPERVISION

Must be able to work independently with minimal supervision.

SUPERVISES

Directly supervises the laboratory staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assigning and directing work.

PAY RANGE:

$28.83 - $43.25

Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Employee Discounts
• On-Demand Pay
• Annual recognition/awards events
• Family entertainment/attractions discount
• Community service/improvement opportunities

At Mercyhealth, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

#1 in the nation on AARP's Best Employers for Workers Over 50

One of Working Mother magazine's 100 Best Companies for Working Mothers

A Top 50 Company and Top 10 Nonprofit for Executive Women

Mercyhealth Wisconsin and Illinois is an integrated health system dedicated to providing exceptional, coordinated health care services for patients and families across diverse medical needs.