Lab Client Services Assistant

Southern Ohio Medical Center; Portsmouth (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

Retirement plan contributions (403(b)

Medical, dental, and vision coverage

Flexible spending accounts

Earned Wage Access

Paid Time Off

Life insurance and disability coverage

Tuition and certification assistance

Gym membership discounts

Employee discount and payroll deducts

Job summary

Southern Ohio Medical Center in Portsmouth, OH is seeking a Lab Client Services Assistant who will order and label specimens, accession samples, and prepare them for testing under the supervision of the Laboratory Support Services Manager.

The role includes rapid LIS data entry, specimen distribution, and basic clerical duties, with opportunities to train new staff and assist in lab operations. A high school diploma and relevant coursework are required or preferred.

Qualifications

• High school diploma or equivalent required.
• Certificate in Medical Office Technology or equivalent experience preferred.

Responsibilities

• Receives and electronically records receipt in Laboratory Information System (LIS) of all specimens.
• Quick registers patient in Lab Information System, orders testing (LIS), labels and accession specimens for laboratory testing.
• Distributes all specimens to appropriate department for laboratory testing, gathers specimens for final storage, and retrieves specimens for add-on testing.
• Participates in the orientation and training of new employees.
• Performs receptionist duties including answering phones and directing patients, visitors, and employees to appropriate areas of the lab and SOMC.
• Performs clerical duties including typing, mail distribution, filing, charting, and result/report delivery via phone, fax, or mail.
• Orders and maintains office supplies.
• Uses the automated line as appropriate.
• Processes PKU specimens for delivery to the Ohio Department of Health.
• Centrifuges specimens and distributes to work station.
• Performs other duties as assigned

Education

High School Diploma or successful completion of an equivalent High School Exam Required

Certificate in Medical Office Technology or equivalent experience preferred

Job description

Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process.

GENERAL SUMMARY

Works under the supervision of the Laboratory Support Services Manager. The Lab Client Services Assistant's primary job function is to order/label, accession and prepares all specimens for laboratory testing. Performs other duties as assigned.

QUALIFICATIONS

Education

• High School Diploma or successful completion of an equivalent High School Exam Required
• Certificate in Medical Office Technology or equivalent experience preferred

Licensure

Experience

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Receives and electronically records receipt in Laboratory Information System (LIS) of all specimens. Assures samples received are appropriate for test(s) ordered.
2. Quick registers patient in Lab Information System, orders testing (LIS), labels and accessions specimens for laboratory testing. Enters patient, stay, order comments and/or special instructions in Order/Entry function of LIS.
3. Distributes all specimens to appropriate department for laboratory testing, gathers specimens for final storage, and retrieves specimens for “add-on” testing.
4. Participates in the orientation and training of new employees.
5. Performs receptionist duties including but not limited to answering phones and directing patients, visitors, and employees to appropriate areas of the lab and SOMC.
6. Performs clerical duties including but not limited to typing, mail distribution, filing, charting, and result/report delivery via phone, fax, or mail.
7. Orders and maintains office supplies.
8. Utilizes the automated line as appropriate.
9. Processes PKU specimens for delivery to the Ohio Department of Health.
10. Centrifuges specimens and distributes to work station.
11. Performs other duties as assigned

Why SOMC? You Care for Our Patients, We Care for You

At Southern Ohio Medical Center, our mission is to make a difference in the community we serve. We're committed to delivering exceptional care and that starts with our team members. When you join SOMC, you're not just starting a job. You're joining a mission.

• Competitive pay with quarterly market analysis
• Performance-based annual increase and bonus eligibility
• Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension)
• Comprehensive medical, dental, and vision coverage*
• Medical and dependent care flexible spending accounts*
• Earned Wage Access - get paid before payday
• Paid Time Off bank with 3 annual sick days
• Life insurance and disability coverage*
• Tuition and certification assistance
• Club LC - discounted/free gym membership
• Employee discount and payroll deduct programs
• And many other benefit offerings!

*Available only to Full-Time and/or Part-Time Employees

Compensation & benefit eligibility is determined by employment status, position type, and hours worked. Offerings are subject to change and governed by SOMC's current plan documents and policies. Specific details will be reviewed upon hire as part of the onboarding process.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.

Thank you for your interest in Southern Ohio Medical Center.

Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.