Medical Office Assistant- Float

Southern Ohio Medical Center; Portsmouth (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay with quarterly market 

Bonus eligibility

Retirement plan contributions (403b /)

Medical, dental, and vision coverage

Flexible spending accounts

Earned Wage Access

Paid Time Off and sick days

Life insurance and disability coverage

Tuition and certification assistance

Gym membership discounts

Employee discounts

Job summary

Southern Ohio Medical Center is seeking a Medical Office Assistant to support the Medical Staff Services department in Portsmouth, OH. The role focuses on patient registration, pre-certification, appointment scheduling, and insurance verification, ensuring accurate demographics and up-to-date insurance information.

Strong communication with staff and physicians is essential. Primary duties include handling patient payments, referrals, and coordination with the billing team to resolve issues,

Qualifications

• High School Diploma or equivalent required.
• BLS within 90 days of hire required.
• Medical office and computer experience preferred.

Responsibilities

• Performs routine patient registration including updating information and insurance details.
• Verifies insurance eligibility and collects patient information for registration forms.
• Demonstrates thorough knowledge of computer fields and insurance screens.
• Answers multi-line phones and schedules appointments.
• Collects patient payments and maintains a balanced cash drawer.
• Schedules referrals and outpatient testing/procedures.
• Registers new patients from referrals and coordinates with providers.
• Verifies insurance benefits and obtains proper authorization for procedures.
• Registers inpatients from billing census sheets.
• Collaborates with Physician Billing to resolve issues.
• Assists in coordinating patient care with the health care team.

Education

High School Diploma or equivalent

Tools

BLS within 90 days

Job description

Current Employees:If you are currently employed at SOMC please log into UKG Pro to use the internal application process.

Department: Medical Staff Services
Shift/schedule: Full Time (40 hrs/wk)

GENERAL SUMMARY

Works under the supervision of the Office Manager, Office Supervisor, and/or Family Health Center Manager. The Medical Office Assistant's primary job function is to perform clerical duties associated with registration of patients, tracking, logging patient visits and assures all managed care patients receive proper pre-certification/authorization prior to their appointment. Communicates effectively with others. Performs other duties as assigned.

QUALIFICATIONS

Education:

• High School Diploma or successful completion of an equivalent High School Exam Required

Licensure:

• BLS within 90 days of hire required.

Experience:

• Medical office and computer experience preferred.

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. 1. Performs routine registration of patient—ensuring patient information is updated including address changes and insurance updates.
2. 2. Verifies insurance eligibility by obtaining copies of patients' insurance cards—ensuring the accuracy of the registration forms.
3. 3. Demonstrates a thorough knowledge of all computer fields (i.e., demographics, insurance screen, etc.), and insurance companies.
4. 4. Answers multi-line phones and schedules appointments.
5. 5. Collects patient payments and maintains a balanced cash drawer.
6. 6. Schedules referrals and outpatient testing/procedures.
7. 7. Registers new patients from referrals and contacts patients' referring providers with appointment.
8. 8. Verifies insurance benefits and obtains proper authorization and certification for appointments and procedures.
9. 9. Registers inpatients from billing census sheets.
10. 10. Collaborates with the Physician Billing Department to resolve billing issues.
11. 11. Assists in the coordination of care for the patient in collaboration with other members of the health care team to meet the health care needs of the patient.

Why SOMC? You Care for Our Patients, We Care for You

At Southern Ohio Medical Center, our mission is to make a difference in the community we serve. We're committed to delivering exceptional care and that starts with our team members. When you join SOMC, you're not just starting a job. You're joining a mission.

• Competitive pay with quarterly market analysis
• Performance-based annual increase and bonus eligibility
• Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension)
• Comprehensive medical, dental, and vision coverage*
• Medical and dependent care flexible spending accounts*
• Earned Wage Access - get paid before payday
• Paid Time Off bank with 3 annual sick days
• Life insurance and disability coverage*
• Tuition and certification assistance
• Club LC - discounted/free gym membership
• Employee discount and payroll deduct programs
• And many other benefit offerings!

*Available only to Full-Time and/or Part-Time Employees

Compensation & benefit eligibility is determined by employment status, position type, and hours worked. Offerings are subject to change and governed by SOMC's current plan documents and policies. Specific details will be reviewed upon hire as part of the onboarding process.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.

Thank you for your interest in Southern Ohio Medical Center.

Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status

Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.