Lab Clerk

Wheeling Hospital; Wheeling (WV); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

WH Wheeling Hospital Inc. in Wheeling, WV seeks a laboratory support professional to efficiently process orders, communicate with labs, and guide new staff. The role emphasizes accurate handling of specimens, timely reporting, and patient-focused service.

Responsibilities include coordinating STAT collections, operating HIS/LIS systems, and maintaining confidentiality while delivering high-quality patient care in a busy lab setting.

Qualifications

• High school graduate or equivalent.
• Must be able to maintain confidentiality of information.
• Good reading, writing and communication skills.
• Basic keyboarding/computer skills required.

Responsabilités

• Process and route patient/physician orders per procedure manual.
• Answer telephone in a friendly, caring manner and route calls appropriately.
• Communicate with labs and drawing stations for interpretation of orders and specimens.
• Train and guide new associates in laboratory workflows.
• Direct phlebotomy team for STAT/now collections and manage reports to physicians.

Connaissances

Confidentiality

Communication skills

Medical terminology

Keyboarding

Formation

High school diploma or equivalent

Outils

HIS system

LIS system

Description du poste

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• High school graduate or equivalent.

CORE DUTIES AND RESPONSIBILITIES:

• Processes and orders patient/physician orders according to procedure manual.
• Answers telephone in a friendly voice and caring manner.
• Transfers calls to appropriate associate and/or department according to need.
• Communicates with satellite labs and drawing stations for interpretation of physician orders, specimen requirements, etc.
• Trains and guides new associates of the laboratory.
• Directs phlebotomy team for STAT/now collections.
• Demonstrates the knowledge and skills necessary to communicate to the adolescent, adult, geriatric patient per the established age-specific standard.
• Operates pneumatic chutes and answers them in a timely manner.
• Operates the telephone so not to prolong callers' waiting period and/or lose the call.
• Operates HIS and LIS computer systems according to the procedure manual.
• Prepares, sorts, and delivers patient reports to physician office boxes.
• Faxes reports to physicians' offices.
• Telephones in and outpatient results of critical values, including "Read Back", as needed by the technicians.
• Receives specimens into Lab Computer System.
• Delivers appropriate specimens to appropriate department.
• Replenishes outreach client supplies when needed.
• Inventory and order all office supplies.
• Inventory and order all computer system supplies.
• Orders tests on in and outpatients according to manual orders received.
• Communicates status of reports with nursing units and physician offices as appropriate.
• Wears task appropriate protective apparel.
• Complies with safety policies applicable to work area as outlined in the safety manual.

PHYSICAL REQUIREMENTS:

• Must be able to work well under high stress conditions.
• Must be able to perform duties while wearing protective apparel, when appropriate.

WORKING ENVIRONMENT:

• Exposure to cleaning agents and disinfectants.
• Exposure to high stress and frequent work interruptions.
• Exposure to electrical current
• Exposure to blood and body fluids.

Skills And Abilities

• Must be able to handle and maintain confidential information.
• Must be able to adapt to various workloads and assignments.
• Must possess reading and comprehension skills.
• Must have good oral and written communication skills.
• Must be able to prioritize tasks.
• Must possess and demonstrate good basic knowledge of medical terminology and/or laboratory testing terms.
• Must possess and demonstrate good keyboarding/computer skills.

Scheduled Weekly Hours: 40

Exempt/Non-Exempt

Shift: United States of America (Non-Exempt)

Company: WH Wheeling Hospital Inc.

Cost Center: 112 WH Clinical Labs

Address: 1 Medical Park Drive

Wheeling

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.