Lab Care Technician I

Children's Minnesota; Minneapolis (MN); On-site; USD 32,000 - 52,000; Full time

Job summary

Children’s Minnesota, located in Minneapolis and St. Paul, seeks a Phlebotomist to perform blood collections across all ages with accuracy and professionalism. You will monitor patients, process specimens, and ensure proper data entry in the lab system.

Requirements include a high school diploma and preferred associate degree; experience in a hospital setting and pediatric phlebotomy is advantageous. DHS background check and clinical oversight are part of the role.

Qualifications

• Experience as a phlebotomist or in a hospital setting.
• 1-year pediatric phlebotomy experience or pediatric clinical laboratory exposure.

Responsibilities

• Perform blood collections safely and accurately across age groups.
• Monitor patients for reactions and respond to emergencies as required.
• Enter test orders and patient information into the laboratory computer system.
• Provide customer service and support via phone and in person, handling requests professionally.

Skills

Specimen collection

Attention to detail

Customer service

Problem solving

Healthcare IT systems

Medical terminology

Organization

Teamwork

Adaptability

Education

High school diploma

Associate degree

Job description

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Department Overview

The laboratories at Children's Hospitals and Clinics are full service facilities that offer a complete spectrum of laboratory techniques for the evaluation of pediatric disorders. Laboratories are located on both the Minneapolis and St. Paul campuses and and provide services on an inpatient and outpatient basis. Disciplines include Chemistry, Hematology, Microbiology, Virology, Serology, Blood Bank, Immunology/Flow Cytometry, Histology and Pathology.

Position Summary

Performs blood collections in a safe, accurate and professional manner on all age groups and degrees of difficulty. Monitors patients for unexpected reactions and responds to emergency situations as required. Identifies, troubleshoots and resolves problems. Provides a variety of other services including but not limited to answering the telephone, customer service, scanning manual orders, glucose tolerance collection, sweat chloride collection, and waived laboratory testing. Responsible for specimen receipt, assessment, and pre-analytical processing services per written policies and procedures. Enters information and test orders into the laboratory computer system. Interacts with all patients, their families and employees in a pleasant, efficient and cooperative manner, exhibiting sensitivity to cultural differences.

Location: Minneapolis and/or St. Paul Laboratory

DHS Background Study Required? Yes

License/Certification/Registration

• Phlebotomy certificate/license is not required, but preferred.

Education

Required:

• High school diploma or equivalent required; Associate degree preferred.

Experience

Preferred:

• Experience as a phlebotomist or specimen processing tech in a hospital setting.
• 1-year pediatric phlebotomy experience and/or one year of experience in a pediatric clinical laboratory setting, and/or graduation from an accredited medical assistant or phlebotomy program.

Knowledge/Skills/Abilities

• Collects specimens using knowledge of laboratory techniques.
• Strong attention to detail and accuracy.
• Ability to work in a fast paced environment to meet established turnaround times.
• Possesses outstanding professional and positive customer service skills.
• Must have excellent problem solving and follow-up skills.
• Experience with healthcare computer information systems.
• Solid knowledge of medical terminology.
• Must be highly organized, efficient, and multifunctional, work independently and within a team.
• Demonstrates forward thinking approach, continually looking for ways to improve processes, tools and resources to best serve the healthcare team and clients.
• Ability to manage challenging situations in providing services to patients and families.
• Ability to adapt, learn new skills, communicate effectively, and cope with stressful work situations.

Physical Demands

Please click here to view the Physical Demands.

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee’s scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.