Lab Automation Support Technician

LCA Lab. Corp. of America; San Francisco (CA); On-site; USD 43,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a Lab Automation Support Technician to join the Invitae Genetics Production Support Engineering team in San Francisco, CA. The role focuses on maintaining instrument health through calibration, installation, testing, and preventive maintenance, while coordinating with vendors and internal teams.

The ideal candidate has a biology/chemistry/engineering background with 1+ years in a high-complexity lab, and ability to support IQ/OQ/PQ testing, documentation, and cross-functional

Qualifications

• Bachelor’s degree in Biology, Chemistry, Engineering or related field.
• 1+ years of experience in a high complexity lab environment as an operator or lab equipment support role.

Responsibilities

• Calibrate, install, test, and maintain instrumentation to ensure health of production systems.
• Serve as liaison between equipment vendors and Invitae clinical laboratory.
• Perform preventive maintenance and performance testing on production instruments.
• Troubleshoot and repair ancillary lab instruments and triage issues with SMEs as needed.
• Support lab staff by responding to work requests and providing timely assistance.
• Support commissioning, IQ/OQ/PQ testing and validation of new instrumentation.
• Document repairs, maintenance activities and equipment qualifications.

Skills

Troubleshooting

Verbal communication

Written communication

Problem solving

Education

Bachelor’s degree in Biology, Chemistry, Engineering or related field

Tools

NGS technologies

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Lab Automation Support Technician to join its Invitae Genetics Production Support Engineering team in San Francisco, CA.

Job Title

Lab Automation Support Technician

Location

San Francisco, CA – 1400 16th Street, San Francisco, CA 94103

Work Schedule

Tuesday - Saturday, 7:00 am - 3:30 pm Pacific Time. Training will be 1st shift, Monday - Friday 9am - 5:30pm for the first 3 months.

Job Responsibilities

• Responsible for the general health of instrumentation at Invitae through instrument calibration, installation, testing, and maintenance
• Act as the key point of contact between the equipment vendors and the Invitae clinical laboratory
• Carry out preventive maintenance tasks and performance testing on production instruments
• Troubleshoot and repair ancillary laboratory instruments (ex: sequencers, genetic analyzers, spectrophotometers, thermal cyclers), triage emergent errors and elevate issues to subject matter experts as needed
• Support lab staff by responding to work requests and offering assistance promptly
• Support commissioning, validating (IQ/OQ/PQ) and testing of new instrumentation
• Document all repairs, maintenance activities and equipment qualifications
• Maintain an inventory of equipment, tools and supplies
• Complete and maintain technical documentation
• Monitor and maintain cold storage for the site
• Coordinate with vendors to schedule PMs, request support, and request quotes for instrumentation, parts and service
• Train new team members and ensure their competency
• May coach and mentor junior or new team members, offering guidance to team members who are developing skills
• Create and revise SOPs and training resources

Minimum Qualifications

• Bachelor’s degree in Biology, Chemistry, Engineering or related field
• 1 or more years of experience in a high complexity lab environment as an operator, lab technician, lab assistant, accessioner, or lab equipment support role

Preferred Qualifications

• 1 or more years experience working in a high sample volume FDA, ISO 13485/15189, GMP, GLP and/or CAP/CLIA certified laboratory
• 1 or more years experience working in a clinical genetics laboratory
• 1 or more years experience in providing equipment support and communicating with vendors
• 1 or more years experience with NGS (next generation sequencing) technologies

Additional Job Standards

• Troubleshooting skills, quality mindset, and ability to thrive in a fast-paced environment
• Strong organizational skills, as well as written and verbal communication skills
• Desire to learn and support special improvement projects
• A customer service attitude and a personality that allows you to derive personal satisfaction from helping others
• Ability to work full-time schedule, with the flexibility to support the lab on either an early or evening shift, that may take place on weekends
• Cross-functional collaboration with automation and assay development teams as well as quality and production
• Equipment operation, maintenance, repair, and troubleshooting
• Ability to work under pressure, especially with time and resource constraints
• Ability to communicate using technical language and develop a technical vocabulary
• Able to lift up to 50 pounds
• Some travel for those who require vendor training (Reno, Boston, Bay Area)

Pay Range

$30.60-$40.32/hour

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

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Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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Company Overview

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.