Lab Associate III (Processing Send-out Dept) Evenings

BJC HealthCare; St. Louis (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dedicated Lab Associate III to join their Processing and Customer Service departments. This full-time position offers an exciting opportunity to work in a dynamic environment, processing laboratory specimens and providing outstanding customer service. With a generous benefits package, including tuition assistance and a sign-on bonus, you will be part of a compassionate team committed to quality care. If you have a strong lab background and excellent communication skills, this role is perfect for you to grow and make a difference in patient care.

Benefits

Sign-on bonus

Paid time off

Tuition assistance

401(k) plan

Pension plan

Comprehensive medical insurance

Dental and vision insurance

Disability insurance

Flexible spending accounts

Adoption assistance

Qualifications

• 2-5 years of lab experience preferred with strong communication skills.
• Experience in customer service, especially in a call center environment.

Responsibilities

• Process and distribute laboratory specimens, ensuring proper handling.
• Perform various lab duties, including testing and reporting results.

Skills

Strong communication skills

Customer service experience

Lab processing experience

Multitasking in a fast-paced setting

Education

High School Diploma or GED

Associate's Degree

Tools

Computer systems proficiency

Job description

Additional Information About the Role

Missouri Baptist Medical Center (MBMC) is now hiring a skilled/experienced Full-Time Lab Associate III for our Processing and Customer Service departments on Evening Shift.

***$1000 Sign-on Bonus!!!

Position Details:

• Shift: Afternoon / Evening (12:00 PM - 10:30 PM), 4 days a week with rotating weekends and holidays
• General Lab Processing & Customer Service Dept (Send-outs)
• In-Office position (non-remote)
• Lab Pre-Analytic Departments
• Receive, process, and distribute laboratory specimens including storage, packaging, and shipping of specimens
• Provide results to caregivers
• This position does not perform phlebotomy

Experience:

• Strong Lab experience (preferred)
• Strong communication skills
• Call Center and/or phone customer service experience
• Excellent communication skills and customer service abilities, especially in a call center or phone environment.
• Proficient in various computer systems and comfortable multitasking in a fast-paced setting
• You could be a great fit if you have experience in one of these areas: Clinical or Medical Laboratory Assistant (CLA), MLA, Processing Technician, Laboratory Tech, Lab Assistant, Pre-Analytical Assistant, Lab Support Representative, Specimen Processing, Customer Service Rep (CSR), etc.

Why Join Us?

• Work alongside a compassionate and skilled team committed to quality care
• Opportunities for professional growth and cross-training in different areas
• Generous benefits package including paid time off (PTO) and tuition assistance starting on day one
• Multiple retirement options, including a 401(k) plan and either a pension plan or 403(b)

Next Steps:

If you are selected to move forward in the interview process, a Talent Advisor will contact you via email.

Overview

Missouri Baptist Medical Center, an acute care hospital in St. Louis County, offers a full continuum of medical and surgical services, including heart care, cancer, women and infants, breast health, gastrointestinal, orthopedic, stroke, therapy, wound and pain management services. The hospital has a 24-hour adult emergency department and cares for pediatric patients at a separate emergency department in collaboration with St. Louis Children’s Hospital.

Missouri Baptist is the first and only hospital in St. Louis County to be named a Magnet hospital by the American Nurses Credentialing Center (ANCC). The prestigious designation is the highest credential a health care organization can receive for nursing excellence and quality patient care. This recognition has been accomplished by less than nine percent of hospitals nationwide. Additionally, U.S. News & World Report ranked the hospital #2 in the St. Louis metro area.

Preferred Qualifications

Role Purpose

Performs a variety of pre-analytic, analytic and post-analytic laboratory duties as assigned.

Responsibilities

• Performs waived and moderate complex testing with appropriate training and competency, sweat chloride collections, EKG's, etc.
• Under supervision, reports test results as appropriate.
• Sorts and processes routine and specific high-level specimens received by the lab--including multistep technical processing (i.e. Histology, Microbiology, Cytology, etc.). Ensures correct processing and packaging for esoteric send-out tests.
• Coordinates a simultaneous series of tasks accurately, including STAT orders and fluctuation in workload, prioritizing work to complete within scheduled hours and established turnaround times.
• Inventory management, equipment cleaning, maintenance, loading, etc.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• 2-5 years

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Associate's Degree

Licenses & Certifications

• Basic Life Support (BLS)
• Phlebotomy

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer