Medical Lab Assistant - Client Services

Nationwide Children's Hospital; Columbus (OH); Sur place; USD 52 000 - 70 000; Plein temps

Résumé du poste

Nationwide Children's Hospital in Columbus, OH, is seeking a Laboratory Support Associate to provide clerical, registration, and patient care support. Responsibilities include specimen collection and waived lab testing; phlebotomy may be required in offsite sections.

Candidates should have a high school diploma; ASCP and CPR are preferred; one year lab/office experience and two years phlebotomy preferrred.

Qualifications

• High school diploma or equivalent required.
• 1 year of clinical laboratory/medical experience preferred.
• 2 years of phlebotomy experience preferred.
• ASCP certification preferred.
• CPR certification preferred for Offsite Lab sections.

Responsabilités

• Completes technical tasks such as specimen accessioning, preparation, processing, and delivery.
• Performs clerical tasks and specimen accessioning per testing protocols.
• Maintains equipment, quality control, and preventive maintenance.
• Performs waived laboratory testing and documents reports and QC.
• Upholds laws and regulations related to laboratory operations.
• Documents daily, weekly, and monthly tasks in area lists.
• Delivers service excellence and adapts communication to diverse clients.

Connaissances

Technical skills

Organizational skills

Multitask

Attention to detail

Computer experience

Interpersonal skills

Written and verbal communication

Collaborative work

Formation

High school diploma or equivalent

Description du poste

Overview

Schedule: Full-Time, 3:00-11:30PM, with rotating weekend and holiday on call, benefits eligible.

Overview

Schedule: Full-Time, 3:00-11:30PM, with rotating weekend and holiday on call, benefits eligible.

Job Description Summary

Provides clerical, registration, and patient care support. Ensures that specimen preparation, accessioning, and processing is completed. Performs waived laboratory testing in applicable lab sections.

Offsite Lab Sections: Responsible for specimen collection including venipuncture, capillary, sweat chloride, and miscellaneous other collections.

Job Description

Essential Functions

• Completes technical tasks such as specimen accessioning, specimen preparation, and processing, and specimen delivery and storage. May include phlebotomy and other specimen collection.
• Performs clerical tasks and specimen accessioning in accordance with testing protocols and criteria. Maintains laboratory operations by performing equipment maintenance, quality control, and preventive maintenance.
• Performs waived laboratory testing, documents patient reports, quality control, maintenance, and troubleshooting appropriately.
• Demonstrates knowledge of and upholds applicable laws and regulations related to position and laboratory operations.
• Documents daily, weekly, and monthly tasks on assigned work area task lists.
• Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances.
• Provides feedback that is useful and assists in individual improvement. Actively engages in and supports efforts to develop an atmosphere of mutual respect and inclusiveness. Participates in continuing education programs.

Education Requirement

High school diploma or equivalent, required.

Certifications

• American Society for Clinical Pathology (ASCP) certification, preferred.
• CPR certification, preferred for Offsite Lab sections.

Skills

• Technical skills, organizational skills, ability to multitask, attention to detail, and computer experience required.
• Interpersonal relationship skills to collaborate with internal and external customers.
• Effective in both written and oral communications.
• Efficient in collaborative and independent work.

Experience

• One-year of clinical laboratory/ medical experience and office experience, preferred.
• Two years of phlebotomy experience, preferred.

Physical Requirements

OCCASIONALLY: Bend/twist, Climb stairs/ladder, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Chemicals/Medications, Machinery, Seeing – Far/near, Walking

CONTINUOUSLY: Audible speech, Biohazard waste, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Sitting, Standing

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet