Lab Assistant Lead

PeaceHealth; Bellingham (WA); On-site; USD 49,000 - 73,000; Full time

Job summary

PeaceHealth is seeking a Lab Assistant Lead to oversee the daily operations of the Lab Assistant/Phlebotomy team across designated In Office Phlebotomy or Patient Service Center locations. This role leads a local team, handles complex needs, coordinates day-to-day functions, and ensures service excellence in all aspects of work.

Travel within the regional network may be required. Responsibilities include supervising staff, scheduling, quality control documentation, supply management, and

Qualifications

• High School Diploma required.
• 1 year healthcare experience preferred.
• Superior customer service and clear communication.
• Ability to lead a team and develop talent.
• Strong communication and multitasking skills.
• Team player with flexibility and adaptability.
• Proficient in Microsoft Office.

Responsibilities

• Oversee daily operations of the Lab Assistant/Phlebotomy team.
• Lead local team and coordinate day-to-day functions.
• Mentor staff and provide leadership feedback.
• Monitor quality, timelines, and service excellence.
• Assist with supply ordering and inventory management.
• Prepare specimens and handle testing workflows.
• Provide field support to clinic locations as needed.
• Maintain quality control documentation and training procedures.

Skills

Customer service

Leadership

Communication

Multitasking

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Job description

Description

PeaceHealth is seeking a Lab Assistant Lead for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $23.53 – $35.31. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Job Summary

The Lab Assistant – Phlebotomy Lead is responsible for overseeing the daily operations of the Lab Assistant / Phlebotomy team at designated In Office Phlebotomy or Patient Service Center locations. This position involves leading a local team of Lab Assistants / Phlebotomists. Performs, monitors, and troubleshoots the more complex needs of the department. Coordinates the day-to-day functions for assigned area. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Serves as subject matter expert.This position may require local travel within the regional network.

Details of the Position

• Assigns work; plans and manages priorities, provides technical assistance, oversees staff schedules, monitors quality of work, monitors team projects, mentors staff, provides constructive feedback, assists staff training, ensures quality improvement, provides leadership feedback on staff performance, and assists with goal setting for the team.
• Collaborates with staff and/or other department leads/staff on how to improve processes to improve patient care, service, TAT, quality and to reduce cost.
• Performs, monitors, and troubleshoots the more complex needs of the department both proactively and in real time. Manage staffing within their assigned region daily in coordination with the Reference Lab Phlebotomy Supervisor
• Oversees quality control documentation and department training procedures and manuals.
• Assists with supply ordering, inventory management, and maintaining appropriate par levels.
• Monitors daily checklists, temperature logs, and quality control documentation for accuracy and completion.
• Provides field support to clinic locations such as staffing shortages, or operational challenges.
• Serves as a resource for staff regarding downtime processes, specimen handling requirements, and laboratory procedures.
• Assists leadership with tracking supply usage trends, operational concerns, and training needs across assigned locations.
• Receives, processes, and distributes specimens to technical departments. Prepares specimens and forms for testing at the laboratory and for transport to external reference laboratories.
• Requires the ability to do Alpha/numeric data entry at a rate of 6,200 KPH or greater.
• Following established standards and practices, the Phlebotomist instructs patients in the procedure for collection of specimens, collects specimens and performs simple laboratory procedures
• Other duties as assigned
• Performs other duties as assigned.

What You Bring

• High School Diploma Required: or equivalent
• Minimum of 1 year Required: applicable work experience within healthcare
• Requires superior customer service skills and the ability to communicate clearly and listen effectively. (Required)
• Ability to provide leadership to a team and develop talent (Required)
• Strong communication skills needed (Required)
• Ability to multi-task and report back on any key findings to leadership (Required)
• Strong team player with flexible attitude, able to adjust to change easily (Required)
• Proficient in Microsoft Suite/Office (Required)

Department / Location Specific Notes

Washington State License/Certification requirements:

• WA State: Medical Assistant – Phlebotomy license is either required at the time of hire or the application must be submitted within 14 days of hire with the active credential in place within 180 days of hire.

Working Conditions

Lifting

• Patient handling no greater than 35 lbs. without the use of assistive equipment and/or devices (NIOSH).

• Ability to move around area with occasional sitting.

• Fine motor skills to be able to grasp and control medical equipment (i.e. stretchers, wheelchairs, etc.).

• Frequent reaching/ grasping.

• Occasional bending/ stooping.

• Push/Pull: Frequently up to 25 lbs. force. Occasional up to 50 lbs. force.

Environmental Conditions

• Exposure to biohazard, body fluids and airborne particles.

• Exposure to toxic or caustic chemicals.

• Time spent on site in medical/hospital setting.

Mental/Visual

• Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).

• Ability to communicate and exchange accurate information.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Aff... in accordance with applicable local, state or federal laws.