Lab Assistant II

Stanford Health Care - ValleyCare; Castro Valley (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic healthcare team committed to innovation and excellence in patient care. This role offers the opportunity to assist in vital laboratory processes, including performing phlebotomy on patients of all ages and ensuring accurate specimen handling. You'll be a key player in supporting laboratory staff, conducting essential clerical duties, and maintaining supply inventories. This position not only fosters professional growth through training and development but also emphasizes the importance of compassionate patient interactions. If you're passionate about making a difference in healthcare, this role is perfect for you.

Qualifications

• High School Diploma required, with technical training in phlebotomy or medical assisting preferred.
• 2-3 years of experience in phlebotomy or as a certified medical assistant.

Responsibilities

• Perform phlebotomy on adults and children, ensuring proper specimen collection.
• Assist with clerical duties, including distributing lab reports and answering calls.
• Maintain inventory and perform daily maintenance on lab equipment.

Skills

Phlebotomy

Patient Care

Clerical Skills

Inventory Management

Communication Skills

Organizational Skills

EMR Systems Knowledge

Education

High School Diploma or GED

Phlebotomy or Medical Assistant Diploma

Tools

Laboratory Equipment

Computer Systems

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

This is a Stanford Health Care - University Healthcare Alliance job.

A Brief Overview
Assists laboratory staff in routine tests used in diagnosis and treatment of disease. Performs phlebotomy on adults and children (venipuncture, finger and heel stick), handles all specimen processing, instructs patients on specimen collection, distributes lab reports, processes lab charges, handles telephone calls, and performs clerical duties as needed. In addition to the above: logs in and processes urine samples, CBC's, Sedrates, Rapid Streps, and serology specimens (with supervision); plates bacteriology cultures; keeps inventory and orders supplies as needed; trains new laboratory assistants.

Locations
Stanford Health Care - University Healthcare Alliance

What you will do

• Testing and Patient Care:
• Performs phlebotomy on adults and children (venipuncture, finger and heel stick).
• Assists with receiving, logging, and collecting specimens. Prepares specimens for testing.
• Assists with identification and labeling of specimens. Stores and distributes specimens.
• Instructs patients on proper specimen collection.
• Clerical Duties:
• Distributes lab, doctor and chart copies in a timely manner.
• Files pending laboratory request forms and purges file when necessary.
• Answers telephones, takes messages and provides routine laboratory information.
• Adheres fully to corporate policies governing voicemail, PC and network access as well as those protecting the privacy of Bay Valley patients.
• Supply Inventory and Maintenance:
• Performs simple daily maintenance on laboratory equipment; takes and record temperatures.
• Test timers for accuracy.
• Checks inventory of supplies and stocks incoming supplies; stocks drawing stations and fills pipet bins.
• Empties biohazard waste into designated containers and prepares waste for pick-up.
• Files completed laboratory reports, processes charges, reviews bills for accuracy and purges files.
• Training and Development:
• Attends required meetings and participates in committees as requested.
• Enhances professional growth and development through in-service meetings and education programs.
• All other duties as assigned including department-specific functions and responsibilities:
• Performs other duties as assigned and participates in organization projects as assigned.
• Adheres to safety, P4P’s (if applicable), HIPAA and compliance policies.

Education Qualifications

• High School Diploma or GED.
• Post-high school completion of a technical institute accredited phlebotomy or medical assistant diploma program.

Experience Qualifications

• Two (2) to three (3) years of phlebotomist, certified medical assistant or EMT recent work experience.

Required Knowledge, Skills and Abilities

• Verbal and written communication skills demonstrate courtesy, compassion and helpfulness in a professional manner towards employees, patients and patient families.
• Computer skills to include keyboarding, mouse movement and computer data entry skills to enter patient information.
• Maintain patient confidentiality.
• Organizational and multi-tasking skills.
• Knowledge of medical terminology/anatomy and EMR systems.
• Ability to work with others in a flexible, cooperative and collaborative manner.
• Requires concentration to handle varying procedures and interruptions.
• See attached for physical requirements.

Licenses and Certifications

• Current American Heart Association Certification for Basic Life Support for Healthcare Providers

Physical Demands and Work Conditions

Physical Demands

• Occasional Sitting.
• Constant Walking.
• Constant Standing.
• Constant Bending.
• Frequent Squatting.
• Occasional Climbing.
• Occasional Kneeling.
• Seldom Crawling.
• Constant Hand Use.
• Frequent Repetitive Motion Hand Use.
• Frequent Grasping.
• Occasional Fine Manipulation.
• Frequent Pushing and Pulling.
• Occasional Reaching (above shoulder level).
• Frequent Twisting and Turning (Neck and Waist).
• Constant Vision (Color, Peripheral, Distance, Focus).

Lifting

• Frequent lifting of 0 - 10 lbs.
• Occasional lifting of 11 - 20 lbs.
• Occasional lifting of 21 - 30 lbs.
• Occasional lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.

Carrying

• Frequent carrying of 0 - 10 lbs.
• Occasional carrying of 11 - 20 lbs.
• Occasional carrying of 21 - 30 lbs.
• Occasional carrying of 31 - 40 lbs.
• Seldom carrying of 40+ lbs.

Working Environment

• Seldom Driving cars, trucks, forklifts and other equipment.
• Constant Working around equipment and machinery.
• Seldom Walking on uneven ground.
• Seldom Exposure to excessive noise.
• Seldom Exposure to extremes in temperature, humidity or wetness.
• Seldom Exposure to dust, gas, fumes or chemicals.
• Seldom Working at heights.
• Frequent Operation of foot controls or repetitive foot movement.
• Seldom Use of special visual or auditory protective equipment.
• Frequent Use of respirator.
• Constant Working with biohazards such as blood borne pathogens, hospital waste, etc.

Blood Borne Pathogens

• Category I - Tasks that involve exposure to blood, body fluids, or tissues

Travel Requirements

• 20% travel:

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $24.30 - $30.99 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

University HealthCare Alliance (UHA) is a physician network and medical foundation partnered with Stanford Health Care and Stanford Medicine. UHA was formed with a mission to provide excellent medical care through exceptional access and service in communities around the Bay Area and a vision to heal humanity through science and compassion, one patient at a time.

UHA is comprised of three medical groups with over 70 clinic locations and over 350 board-certified care and specialty care providers. We are dedicated to providing the highest standards of clinical excellence in order to ensure access for patients to leading providers, while contributing to Stanford University’s well-respected Stanford Hospital and Clinics’ transformation into a broader and more integrated regional health system. Together, UHA and Stanford are pioneering new ways to practice medicine across multiple locations, using Stanford’s advanced resources to create seamless continuity of care for every patient.