Lab Assistant I

Jackson Hospital; Montgomery (AL); On-site; USD 21,000 - 28,000; Full time

Job summary

Jackson Hospital seeks a detail-oriented laboratory support staff member to handle specimen receipt and front desk duties. The role emphasizes accurate patient identification, phlebotomy knowledge where possible, and strong customer service in a busy hospital environment.

Responsibilities include receiving specimens via pneumatic systems, coordinating with nurses and doctors, charting reports, and training new staff in competency areas while performing routine lab tasks as assigned.

Qualifications

• High School Diploma or equivalent.
• Phlebotomy knowledge preferred.
• Experience in customer interaction and public relations.

Responsibilities

• Receive and correctly identify patient specimens in the Lab computer system.
• Handle front desk duties: answer phones, assist nurses and doctors.
• Log requests from outside facilities and prepare send-out specimens.
• Chart lab reports and manage information in the Lab system.
• Train new staff in competency areas and handle additional duties as assigned.

Skills

Phlebotomy knowledge

Customer interaction

Public relations skills

Education

High School Diploma or equivalent

Job description

High School Diploma or equivalent. Work requires knowledge of phlebotomy preferred, customer interaction, and public relations skills and to handle age specific needs.

Job Description

Responsible for the efficient handling of laboratory specimen receipt in a timely manner: Correctly identify the patient specimens while receiving blood/non-blood specimens in Lab computer system and charting of patient reports while practicing good customer service skills. Provide coverage of front desk area which includes: receipt of specimens by pneumatic tube, clerical functions associated with specimen receipt, answer phones, and provide information to nurses, doctors, etc. as required. Log in patient requests from outside facilities or offices; Preparation of send out specimens for reference laboratory following outlined protocol; Charting of lab reports maybe required. Manages information in Lab computer system. Receives and process all laboratory test specimens (blood and non-blood). Performs steps required to complete specimen receipt plus general lab and reference sample processing. Trains new staff in each area for which competency is maintained. Performs any other assigned duties which may include charting of cumulative reports.

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