Lab Assistant/Full-Time/3rd Shift/Rosemont

Advocate Health; Rosemont (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Advocate Health is seeking a detail-oriented laboratory support associate in Rosemont, IL. The role focuses on proper specimen labeling, request entry, and handling of tests to ensure accurate results. You will interact with physicians, patients, and staff while managing multiple tasks in a busy lab setting.

The position requires a high school diploma or equivalent and strong communication, computer, and customer service skills. Training will cover safety protocols and specimen workflows.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Basic computer skills and keyboarding.
• Ability to multitask in a fast-paced environment.
• Demonstrated ability to interface with physicians, patients, visitors, and healthcare staff.

Responsibilities

• Ensures specimens are properly labeled and suitable for testing; resolves issues and clarifies requests.
• Obtains billing/insurance information and verifies diagnosis codes.
• Enters and verifies test requests into the laboratory system.
• Answers and screens telephone calls.
• Receives, sorts and handles specimens; assists with transport and storage.

Skills

Communication skills

Computer skills

Typing skills

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

Major Responsibilities:

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Education Required:

• High school diploma or equivalent

Knowledge, Skills & Abilities Required:

• Excellent communication skills.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements and Working Conditions:

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.
  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.