Lab Assistant/Full-Time/3rd Shift/Rosemont

Advocate Health Care; Des Plaines (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

Advocate Health Care is seeking an entry-level Laboratory Support Specialist to assist with specimen labeling, handling and processing in a fast-paced environment.

You will verify test requests, input data into the laboratory system, and provide telephone support while maintaining accurate records and stock management.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Responsibilities

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Skills

Excellent communication

Basic computer skills

Keyboarding & typing

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Major Responsibilities

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Education Required

• High school diploma or equivalent

Knowledge, Skills & Abilities Required

• Excellent communication skills.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.