LA Fulfillment Manager

Fishpond; Commerce (CA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Fishpond is seeking a full-time Fulfillment Manager to join our team in Commerce, California. This hybrid role involves bridging our Operations Team and Fulfillment Team, handling data entry, inventory management, and processing e-commerce orders.

The ideal candidate will have over 5 years of operations leadership experience and the ability to manage a team effectively. Strong problem-solving skills and attention to detail are critical. Join us in connecting millions of products to consumers worldwide!

Qualifications

• 5+ years of operations leadership experience in a retail environment.
• Experience managing a team of 15+ employees.
• Ability to work independently under pressure.

Responsibilities

• Direct activities to meet efficiency and profit goals.
• Manage hiring and scheduling of employees.
• Provide day-to-day leadership to operational roles.

Skills

Leadership

Problem Solving

Communication

Customer Service

Attention to Detail

Job description

We are seeking a full-time Fulfillment Manager to become an integral part of our team! This is a hybrid position that will bridge our Operations Team and our Fulfillment Team. On the operations side, you will spend time doing data entry, managing inventory, processing e-commerce orders and more. On the production side, you will be managing and working closely with our end to end fulfillment team.

Key Responsibilities

• Direct daily activities to meet efficiency and profit goals
• Guide hiring, management and scheduling of employees to meet key needs
• Manage and provide day-to-day leadership and coaching to various operational roles
• Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions
• Act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed

Qualifications

• Have a well-defined communication and engagement model in place to ensure all teams understand the performance of the business and also that they understand the needs of their teams
• 5+ years of operations leadership, manufacturing, consignment and fulfillment experience in a retail environment preferred
• Experience of running a team of 15+ employees
• Understands the importance of customer service
• Strong attention to detail
• A quick learner, a self-starter, able to work independently and you're willing (and able) to handle the pressures of an increasing level of responsibility
• Must be willing to work extended hours as needed to meet business needs

About Us

WorldFront is incredibly proud to connect over 20 million products to hundreds of million marketplace consumers throughout the globe. We are the world's largest single source of products for ecommerce marketplaces. We started in 2004 as Fishpond.co.nz, expanding into Australia and now sell globally.

We are customer focused and use technology in all processes, encouraging innovation across all areas of the business. Based in our Commerce, Los Angeles warehouse as a part of our Fulfillment team, you will be working with the WorldFront team across the globe, where we consistently focus on doing new things well, working hard, while having a great time achieving excellent results!

All your information will be kept confidential according to EEO guidelines.