L3 - Training Specialist

Transdev; New Orleans, Northern (LA, KY); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Vacation: minimum of one (1) week

Sick days: 5 days

Holidays: 6 days

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev is seeking a Training Specialist in New Orleans to coach trainees in soft and technical skills, deliver in-car and classroom sessions, and track progress toward readiness for assessments.

You will mentor, provide resources, maintain safety standards, and work with managers and peers to improve training. The role requires strong interpersonal skills and a commitment to road safety, with potential travel up to 30%.

Qualifications

• Minimum 3 years of driving on public roads; higher experience preferred.
• High School Diploma or GED; a 4‑year degree is preferred in related fields.
• Proficiency with a laptop and GSuite; comfortable with mobile devices.

Responsibilities

• Maintain high safety standards inside and outside the vehicle.
• Deliver in-car and classroom training sessions weekly.
• Coach trainees, track performance, and provide constructive feedback.
• Assist in creating and maintaining the training program and materials.
• Participate in meetings to discuss training improvements.
• Adapt training to different learning styles and shift requirements.

Skills

Coaching

Training delivery

Communication

Adaptability

Interpersonal skills

Safety awareness

Shift flexibility

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

GSuite apps

Laptop proficiency

Touchscreen smartphone

Job description

Overview:

Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to team standards of conduct.

The Training Specialist will work closely with trainees to assess their needs, set development goals, and provide hands‑on coaching in both soft and technical skills. They will deliver individualized or group coaching sessions focused on skill‑building (e.g., communication, job readiness, safety standards, etc). Facilitate in car and classroom training sessions and track performance, give constructive feedback, and determine readiness for skills assessments. The Training Specialist will possess strong interpersonal skills, patience, and a commitment to promoting road safety and driver confidence.

It is important to maintain a high level of professionalism and responsibility when helping learners acquire new knowledge or skills, and ensuring they are well‑equipped to apply what they’ve learned in real‑world situations. Safety is our #1 responsibility. Training Leads are expected to uphold this in all situations.

Transdev is proud to offer:

• Competitive compensation package of minimum $26.00 – maximum $29.00

Benefits include:

• Vacation: minimum of one (1) week


• Sick days: 5 days


• Holidays: 6 days


• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

The above listed benefits are the Corporate office policy. Benefits vary by location.

Key Responsibilities:

• Maintain Transdev’s high standard of safety, inside and outside of the vehicle;


• Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment;


• Be the deputy for technology by communicating courteously always with management, engineers, and the public;


• Operate with safety as the primary goal.


• Conduct classroom sessions and training presentations weekly for new-hires and for employees selected for upskilling programs.


• Conduct classroom sessions and training presentations as needed for new operators as part of the defensive driving and manual driving training and assessment program.


• Assist in creating and maintaining a training program and materials.


• Act as a mentor, providing career or academic advice when applicable;


• Answer questions, address concerns, and provide resources for further learning.


• Be able to safely orchestrate training for multiple trainees at the same time, inside and outside of a vehicle.


• Standardize and maintain consistent training practices across the organization.


• Participate in weekly meetings with managers and other peers for training improvement discussions; Participate in daily meetings with peers on shift to discuss trainees’ performance evaluation.


• Welcome and Onboard new-hires with a positive attitude and in a professional manner.


• Practice a firm yet understanding teaching style to accommodate different learning styles.


• Capable of responding quickly to changing and potentially high-pressure environments.


• Set the tone and example for less experienced employees;


• Participate in Operational missions in order to maintain best practices and updates about autonomous vehicles.


• Comply with Transdev’s Autonomous Vehicle Division zero‑tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing; and


• All other duties as assigned.

Required Education and Experience:

• Minimum of 3 years of experience driving on public roads. Additional experience is preferred;


• High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;


• Minimum 3 months operating and testing autonomous vehicle required.

Required Knowledge Skills and Abilities (KSAs):

• Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets andDocs); and


• Proficiency with using a touchscreen smartphone (Android preferred by not required).


• Must have good attention to detail and be able to quickly and concisely describe their thoughts;


• Capable of responding quickly and simultaneously to multiple scenarios;


• Adapt quickly to new and developing technology;


• Cross-functional verbal and written communication and issue escalation;


• Must be able to work specific shifts, including early mornings, evenings, and or weekends, as well as overnight shifts and ability to travel up to 30% of the time;


• Excellent written and verbal communication skills;


• Must be self-motivated and demonstrate good judgment, in fast-paced, high-stress environments

Physical Requirements:

• Long periods of standing, walking, and sitting.


• Use hands to finger; handle or feel; and talk or hear; climb stairs and or ladders.


• Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.


• Must be able to occasionally lift and or move up to 45 pounds.


• Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


• Most work is accomplished outdoors in a vehicle.

Pre-Employment Requirements:

• Must be 21 years old;


• All Transdev employees must satisfactorily complete a pre- employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening


• Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.


• Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.


• Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.


• Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it’s required


• If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug-free workplace:

Transdev maintains a drug‑free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).


• Successfully pass a pre- employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category:

Autonomous Vehicles

Job Type:

Full Time

Req ID:

6533

Pay Group:

ECH

Cost Center:

60002

The above statements are intended to describe the general nature and level of work being performed by this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.