L2 NOC Infrastructure Engineer Associate - Infrastructure Engineer

American Electric Power; Columbus (OH); On-site; USD 61,000 - 78,000; Full time

Job summary

Join a leading electric energy company as an L2 NOC Infrastructure Engineer Associate. You will support infrastructure projects, assist in planning and troubleshooting, and collaborate with various teams to deliver reliable technology solutions. This entry-level position requires a Bachelor's degree in a technical field, with no prior experience necessary. Enjoy a competitive compensation package and benefits while contributing to innovative solutions that power millions of homes.

Benefits

Comprehensive benefits package

Qualifications

• No additional experience is required for Associate role.
• 2 years of relevant work experience required for Engineer role.

Responsibilities

• Assist with planning, researching, evaluating, and developing systems.
• Provide basic technical support and assist with troubleshooting activities.
• Participate in the preparation of technical documentation.

Skills

Networking Equipment

Network Management

Automation & Protocols

Communication Technologies

Problem Solving

Security & Application Delivery

Industry Protocols

Vulnerability Management

Communication Skills

Education

Bachelor's degree in computer science

Bachelor's degree in telecommunications

Bachelor's degree in engineering

Tools

SolarWinds

Cisco DNA

Wireshark

F5

FortiGate

Job description

Join to apply for the L2 NOC Infrastructure Engineer Associate - Infrastructure Engineer role at American Electric Power

Join to apply for the L2 NOC Infrastructure Engineer Associate - Infrastructure Engineer role at American Electric Power

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Job Posting End Date

05-18-2025

Please note the job posting will close on the day before the posting end date

Job Summary

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Assists with infrastructure project assignments. Helps plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Helps provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Helps manage, plan, and maintain technical platforms including upgrading systems. Monitors system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

Job Description

The power of AEP comes from our valued team of unique employees….the best in the business! We’re proud to be one of the largest electric energy companies in the U.S., powering over 5 million homes and businesses, spanning across 11 states. We’re passionate about making an innovative difference in the communities we serve. We’re powering the future – today!

What you'll do:

• Work under direct supervision to perform basic and routine infrastructure project assignments related to Computer, Network, Storage, Cloud, and End-User infrastructure.
• Assist with planning, researching, evaluating, designing, and developing systems.
• Provide basic technical support and assist with analysis, operation, administration, and troubleshooting activities.
• Assist in preparing cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
• Participate in the preparation of technical documentation, including procedures, manuals, and reports.
• Review and adhere to budgeting and approval processes while assisting with annual and project planning.
  
  
  
  

What We are looking for:

Infrastructure Engineer Associate (SG5):

Education: Bachelor's degree in computer science, telecommunications, engineering, or related technical field is required.

Experience: No additional experience is required.

An equivalent combination of education and related experience may be considered.

Infrastructure Engineer (SG6):

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 2 years of relevant work experience is required. An equivalent combination of education and experience may be considered.

Nice-to-have:

Experience:

• Networking Equipment: Proficient with Arista switches (CVP) and Cisco routers/switches (Nexus).
• Network Management: Familiar with SolarWinds (NCM), Cisco DNA, and Wireshark packet analysis.
• Automation & Protocols: Skilled in AWX automation and dynamic routing protocols (BGP, EIGRP, OSPF, IS-IS).
• Communication Technologies: Experience with Cisco Call Manager, Unity Voicemail, and router/switch fundamentals.
• Problem Solving: Strong analytical skills for troubleshooting medium-complexity network issues.
• Security & Application Delivery: Experience with F5 (LTM, DNS, ASM, APM), Infoblox DDI, FortiGate Firewall, Cisco ASA, ISE, and VPNs.
• Industry Protocols: Hands-on with TCP/IP, EIGRP, OSPF, BGP, MPLS, VLANs, Wireless LANs, and VPN.
• Vulnerability Management: Technical experience in Vulnerability Management, Remediation, and Reporting.
• Communication Skills: Excellent written and oral communication, capable of presenting complex findings effectively.
  
  
  
  

Licenses/Certifications:

• Fortinet NSE or similar professional-level certifications.
  
  
  
  

Location:

• Prefer candidate to live within 50 miles of Columbus, OH
  
  
  
  

What you'll get:

Infrastructure Engineer Associate (SG5): $61,647- $77,057

Infrastructure Engineer (SG6): $72,380.00-$90,474

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

#AEPCareers

Compensation Data

Compensation Grade:

SP20-005

Compensation Range:

$61,647.00-77,057.50 USD

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Utilities

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