L2 DC Technician

TechDigital Group; Portland (OR); On-site; USD 60,000 - 75,000; Full time

Job summary

TechDigital Group in Portland, OR is seeking an L2 Data Center Technician with 4-5 years of hands-on experience to perform rack and stack, install, relocate and decommission hardware.

The role requires strong cabling skills, firmware updates, IP configuration, and collaboration with network admins. It operates in a rotational shift environment (no night shift) and is an on-site position at our Portland data center.

Qualifications

• 4-5 years experience in data center technician role
• Hands-on troubleshooting and break-fix skills are required
• Comfortable with cabling, labeling, and documentation discipline

Responsibilities

• Perform rack & stack of servers, network devices, and storage equipment
• Handle cabling (fiber & copper) including labeling and cable management
• Support installation, relocation, and decommissioning of hardware
• Troubleshoot a variety of servers and isolate the problem that the server is encountering
• Order replacement parts and install them in servers and ship back the defective part to their respective vendors
• Update firmware on servers to ensure the latest version is installed
• Configure IP addresses and default login credentials on servers
• Assist network admins with server issues such as cable replacements and port re-routing
• Temporarily rack and stack a server or switch to enable remote access and configuration
• Assist network admins who reach out requesting specific assistance with servers or switches
• Additionally perform Level 1 items as needed

Skills

Rack & stack servers

Cabling & labeling

Troubleshooting hardware

Job description

Top Skills

• Understanding core data center components
• Hands‑on Troubleshooting & Break‑Fix Skills
• Cabling & Documentation Discipline

Must be comfortable working in a rotational shift environment. (No Night Shift)

Job Description / Responsibilities

L2 DC Technicians JD: (4-5 Years)

• Perform rack & stack of servers, network devices, and storage equipment
• Handle cabling (fiber & copper) including labeling and cable management
• Support installation, relocation, and decommissioning of hardware
• Troubleshoot a variety of servers and isolate the problem that the server is encountering
• Order replacement parts and install them in servers and ship back the defective part to their respective vendors
• Update firmware on servers to ensure the latest version is installed
• Configure IP addresses and default login credentials on servers
• Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re‑routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers
• Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device
• Assist network admins who reach out requesting specific assistance with servers or switch
• Also items listed under Level 1 as needed