L1 Data Center Technician - 406356

Atrium; Denver (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Atrium Care Package

Job summary

Atrium is seeking an L1 Data Center Technician to provide hands-on, onsite support in Denver. The role emphasizes hardware installation, troubleshooting, rack-and-stack, cabling, and inventory management within a fast-paced, procedure-driven data center environment.

The ideal candidate will have 3–5 years of hands-on technical support or data center experience, strong hardware skills, and basic networking knowledge.

Qualifications

• Minimum 3–5 years of hands-on technical support or data center experience.
• Strong hardware troubleshooting and break/fix skills.
• Basic networking knowledge including TCP/IP, Ethernet, and Wi‑Fi.
• Ability to follow technical documentation, SOPs, and runbooks.

Responsibilities

• Perform hands-on data center break/fix, hardware installation, deployment, and troubleshooting for servers, network equipment, and storage.
• Execute rack-and-stack activities, including equipment installation, labeling, and physical connectivity.
• Install, trace, label, and troubleshoot copper and fiber cabling and network connections.
• Monitor and manage tickets through ITSM systems, ensuring incidents are resolved per procedures.

Skills

Hardware troubleshooting

Networking basics

Windows troubleshooting

ITSM tickets

SOPs adherence

Documentation

Communication skills

On-site availability

Rack-and-stack

Education

Associate degree

Technical certification

Tools

ITSM

SCCM

Nexthink

Cisco networking

Job description

Our client is seeking skilled technical professionals to take on the role of L1 Data Center Technicia n to support day-to-day data center operations in a hands-on environment. The role provides onsite infrastructure support, including hardware installation, troubleshooting, break/fix services, cabling, equipment deployment, inventory management, and other data center support activities

Salary/Hourly Ra

te
$30

/hr Position Over

view
Our client is seeking an L1 Data Center Technician (DC Tech) to provide hands-on onsite technical support within a data center environment in Denver, Colorado. The L1 Data Center Technician will be responsible for hardware installation and troubleshooting, rack-and-stack activities, cabling, break/fix support, equipment deployments, inventory management, and ticket-based incident resolution. This is a fully onsite position requiring five days per week at the Denver data center. The ideal candidate will have 3 - 5 years of hands-on technical support or data center experience, strong hardware troubleshooting skills, basic networking knowledge, and the ability to work effectively in a fast-paced, procedure-driven environ

Responsibilities Of The L1 Data Center Tech

• nician
  Perform hands-on data center break/fix, hardware installation, deployment, and troubleshooting for servers, network equipment, storage devices, and related infrastr
• ucture.Execute rack-and-stack activities, including equipment installation, removal, labeling, and physical connec
• tivity.Install, trace, label, and troubleshoot copper and fiber cabling and network conne
• ctions.Monitor and manage assigned tickets through ITSM/ticketing systems, ensuring incidents and service requests are completed within established procedures and tim
• elines.Diagnose and replace failed hardware components, including drives, power supplies, memory, network cards, and other server comp
• onents.Perform equipment inventory, asset tracking, documentation, and decommissioning acti
• vities.Apply basic networking and connectivity troubleshooting, including Ethernet, Wi-Fi, ports, and physical network conne
• ctions.Follow established SOPs, runbooks, safety procedures, and escalation processes, documenting work performed and escalating issues when re

Required Experience/Skills For The L1 Data Center Te

• chnician
  4 - 7 years of hands-on technical support, field services, hardware support, or data center ex
• perience.Experience troubleshooting servers, laptops/desktops, networking equipment, or other IT
• hardware.Strong hardware troubleshooting and break/fi
• x skills.Experience with rack-and-stack, equipment installation, cabling, or physical infrastructure support p
• referred.Basic understanding of networking, TCP/IP, Ethernet, ports, and Wi-Fi trouble
• shooting.Ability to use ITSM/ticketing systems and accurately document techni
• cal work.Strong Windows troubleshootin
• g skills.Ability to follow technical documentation, SOPs, and detailed work inst
• ructions.Strong communication, organizational, and customer servic
• e skills.Ability to work onsite at a data center five days
• per week.Ability to work in a physically active environment involving standing, walking, bending, and handling IT e

Preferred Experience/Skills For The L1 Data Center

• Technician
  Previous experience working in a data center, colocation facility, NOC, or enterprise infrastructure e
• nvironment.Experience with server hardware, storage systems, switches, routers, and data center infr
• astructure.Experience with fiber and copp
• er cabling.Familiarity with Smart Hands/Remote Han
• ds support.Experience with SCCM, IT Shop, Nexthink, or similar IT infrastructure and sup
• port tools.Experience with Cisco networking or Cisco video conferencing
• equipment.Knowledge of data center standards, rack layouts, PDUs, A/B power, and structur
• ed cabling.Experience with asset management and hardware invento

Education

• Requirements
  Associate degree, technical certification, or IT-related education

• rred.
  Benefits
  Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and