L&I Veteran Placement Program, Multiple Classifications

Washington State Department of Labor & Industries; Washington; On-site; USD 40,901 - 54,483; Full time

Benefits offered by this job

Flexible work schedules

Competitive benefits package

Retirement package eligibility

Job summary

A state agency in Washington is offering the L&I Veteran Placement Program, targeting transitioning military members and spouses. Participants can access diverse roles including Customer Service Specialists, Office Assistants, and Fiscal Auditors, providing essential support and services. Ideal candidates are motivated individuals seeking new career experiences with a focus on public service. This opportunity offers competitive benefits and potential for permanent placement with a commitment to a positive work environment.

Qualifications

• Must meet one of the eligibility criteria for the Veterans Placement Program.
• Experience working with diverse groups in a professional environment.
• Commitment to public service and community engagement.

Responsibilities

• Provide direct service to customers of agency programs.
• Assist customers with account openings and payment agreements.
• Conduct audits and communicate findings to customers.

Skills

Experience working in state government

Ability to provide excellent customer service

Excellent communication skills

Education

Eligibility verification (e.g., DD Form 214)

Job description

L&I Veteran Placement Program, Multiple Classifications

Join to apply for the L&I Veteran Placement Program, Multiple Classifications role at Washington State Department of Labor & Industries

L&I Veteran Placement Program, Multiple Classifications

3 days ago Be among the first 25 applicants

Join to apply for the L&I Veteran Placement Program, Multiple Classifications role at Washington State Department of Labor & Industries

Description

Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. The Department of Labor and Industries (L&I) is excited to announce the implementation of the Veterans Placement Program (VPP). This program is presented in alignment with Governor’s Executive Order 19-01 Veteran and Military Family Transition and Readiness Support.

Description

Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. The Department of Labor and Industries (L&I) is excited to announce the implementation of the Veterans Placement Program (VPP). This program is presented in alignment with Governor’s Executive Order 19-01 Veteran and Military Family Transition and Readiness Support. L&I is seeking transitioning active‑duty military members, Veterans, retirees, and military spouses to participate in this one of a kind program. This exciting opportunity provides you a direct avenue to your civilian career. Bring your skills and talents to L&I, the Employer of Choice. Join our team and work in a positive, goal‑oriented atmosphere. Your reward at the end of each day is satisfaction of a job well done and knowing you have provided an invaluable service to our fellow citizens of Washington.

The Veteran Placement Program is right for you if you want to:

• Start a new paying job right away
• Gain experience in a new career field
• Have a unique opportunity to gain experience working in state government
• Be eligible for competitive civilian benefits
• Start a temporary opportunity with the potential to be converted to a permanent placement

To qualify as a VPP participant, you must meet one of the following criteria:

• Be a currently serving active‑duty military member honorably transitioning from active service, within 60 days of discharge
• Army, Navy, Air Force, Coast Guard, Space Force, or Marines
• Or be a currently serving Army or Air National Guard or Reserves member
• Or be an honorably discharged military member or retiree
• Or be the spouse of a currently serving military member (all branches)

As a VPP participant, you will be given exciting opportunities to join programs across the agency in a variety of job classifications and locations. All positions will be hired as a non‑permanent opportunity, with the future possibility of rolling over to permanent status.

The positions that often become available for our VPP participants are:

Customer Service Specialists 2

• As a Customer Service Specialist, you will share equally in the responsibility of providing direct service to customers of all agency programs, as well as providing service to internal staff. You will assist customers with opening of accounts, payment of assessed fees or on accounts, payment agreements, and collection of money, and will seek ways to improve customer service and productivity.
• Salary: $3,665 - $4,882 / month

Office Assistant 3

• As an Office Assistant, you will assist supervisors and workers' compensation adjudicators by providing excellent customer service to internal and external customers by answering incoming calls and performing complex clerical support. This position contributes to the state’s economic well‑being by assisting agency staff in providing workers' benefits to which they are entitled.
• Salary: $3,417 - $4,542 / month

Fiscal Auditor

• As a Fiscal Auditor, you will be reviewing accounts and performing audits for customers according to RCWs Title 51 and WAC. You'll also be responsible for communicating audit findings, offering consulting, and educating customers and employers. In addition, you will work with internal and external staff to resolve audits. Projects might come with the position as well. Education & experience requirements vary, email [e-mail] for more information.
• Auditor 2 Salary: $4,320 - $5,812 / month
• Auditor 3 Salary: $4,771 - $6,414 / month

Human Resource Consultant

• As a Human Resource Consultant, you will be the first point of contact for our employees and supervisors regarding personnel, payroll and benefits issues. You'll also be relied upon to collect, review and maintain employee appointment, time and attendance records. In addition, you will perform payroll consulting duties by assisting with insurance benefits questions, retirement enrollments and other relevant guidance for employees.
• Salary: $4,428 - $5,956/ month

As positions become available for the VPP, and you may be contacted for a position. These positions are non‑permeant, non‑recruitment, temporary opportunities. Required qualifications and position details will vary depending on the position job classification.

How To Apply For The Veteran Placement Program

• Click Apply
• Attach a current resume & eligibility verification document:
• The following are acceptable forms (these will be used to verify eligibility for the program only and will NOT be shared with hiring managers ):
• DD Form 214
• Current orders & marriage certificate for spouses
• Complete the application questions

Due to the limited number of positions we have available to participant in the VPP and the large amount of interest, we encourage you to apply for other L&I listed opportunities posted on www.careers.wa.gov as these positions are not covered by VPP.

Supplemental Information

Things You Need To Know

To help you maintain a proper work‑life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

Depending on the position, telework is dependent upon business needs of the agency and supervisor approval.

For positions where in‑office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement.

Please Include The Following Documents With Your Application

• A cover letter describing specific qualifications.
• A current resume detailing applicable experience and education.
• A list of at least three professional references with current telephone numbers. (Please provide personal cell/telephone and email information)
• An eligibility verification document, the following are acceptable forms (these will be used to verify eligibility for the program only and will NOT be shared with hiring managers ):
• DD Form 214 (please block/redact your SSN)
• Current orders & marriage certificate for spouses

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

Other Information

• A job offer is contingent upon completion of a background check that includes a criminal record review.
• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position may be represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I‑9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Applicants selected to move forward in the hiring process will be contacted by email to schedule a skills assessment. Assessments are proctored remotely via Zoom or Microsoft Teams.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021)

• Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work‑life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their redacted DD‑214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s [e-mail] .

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award‑winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact the [e-mail] .

Seniority level

• Entry level

Employment type

• Temporary

Job function

• Other
• Government Administration

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