L&I IT Business Analyst - Journey

State of Washington

Olympia (WA)

Hybrid

USD 85,000 - 110,000

Full time

28 hours ago

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Job summary

The Washington State Department of Labor & Industries is seeking an IT Business Analyst – Journey within the BAO to analyze business needs, define requirements, and coordinate with IT and stakeholder teams. You will act as a bridge across client, stakeholders, and the solution team, participating in all lifecycle phases to ensure value delivery.

The role supports a hybrid/remote work model with emphasis on effective planning, collaboration, and delivering technology outcomes that align with

Qualifications

Six years of experience in business systems analysis or closely related IT function.
Education can substitute years of experience per degree rules.
A relevant IT certification (CBAP/CCBA) can substitute for one year of education or experience.

Responsibilities

Analyze current business processes and define future goals.
Plan business analysis activities and stakeholder communication.
Elicit requirements and document elicitation results.
Trace, maintain and prioritize requirements throughout the life cycle.
Define requirements architecture and assess value of solutions.
Support testing, training and production transfer; plan IT project deliverables.

Skills

Business analysis

Stakeholder management

Requirements elicitation

Process improvement

Documentation

Education

Bachelor's degree in IT/Business/related

CBAP/CCBA certification

Job description

Description

Our Mission

Keep Washington Safe and Working!

Our Values

Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Please Note: This announcement represents multiple opportunities for an IT Business Analyst - Journey.

About The Team

The Strategic Investment Office (SIO) is a program within the Information Technology department reporting directly to the Chief Information Officer. Within the SIO program, is the Business Analysis Office (BAO), which is responsible for effective planning and execution of IT projects in collaboration with the Project Management Office (PMO).

Responsibilities

The Project Management & Business Analysis Program is responsible for the effective planning, execution and delivery of IT projects agency wide and is comprised of two areas of support:

Business Analysis Office (BAO);
Project Management Office (PMO)

About The Role

The BAO consists of IT Business Analysts defining systems scope, design and objectives based on business needs and technical requirements ensuring a solution achieves successful technology outcomes. As an IT Business Analyst (IT BA) Journey, you will provide business and system analysis for all applications and projects within IT and perform some project coordination activities for smaller projects. The IT BA is a key facilitator within L&I, acting as a bridge between the client, stakeholders, the solution team, and the internal/external customers. In this critical role you will be active in all phases of the lifecycle of a project, from initially analyzing a request for change through development to ensuring a solution meets enterprise-wide goals and adds value to the organization.

Some Of What You'll Do

Enterprise Strategy Analysis:
- Analyze current business processes and understand how they work today.
- Define future goals and the changes needed to reach them.
- Assess risks and recommend ways to manage them.
- Define change strategy.
Business Analysis Planning and Monitoring:
- Plan business analysis activities, approach, and communication.
- Conduct stakeholder analysis.
- Plan requirements management and Test planning.
Requirements Elicitation and Collaboration:
- Prepare for elicitation.
- Conduct elicitation activities.
- Document and confirm elicitation results.
Requirements Life Cycle Management:
- Trace, maintain, prioritize, assess and approve requirements.
Requirements Analysis and Design Definition:
- Specify and model requirements.
- Verify and validate requirements.
- Define requirements architecture.
- Analyze potential value and recommend solutions.
Solution Evaluation:
- Measure solution performance
- Analyze performance measures
- Assess solution limitations.
- Recommend actions to increase solution value.
Solution Testing, Training and Transfer to Production:
- Test development, execution, reporting, training.
- Organizational change management.
Project Coordination:
- Plan, resource, and scope,
- Manage IT project deliverables.
And much more!

Qualifications

Required

A minimum of six (6) years of experience performing business systems analysis, or other closely related IT function*

Education may substitute year for year for experience up to four (4) years for a bachelor’s degree and up to two (2) years for an associate’s degree in computer science, information technology, or technical/business discipline.
A relevant IT certification or Business Analysis Certification, CBAP/CCBA, can substitute for one (1) year education or experience.
Note: For this position ‘closely related IT function’ is defined as experience including, but not limited to:
Application development
Consulting
Performing complex data analysis
IT project management
Writing complex queries for reporting

Required Competencies

The ability to take action to learn and grow
The ability to take action to meet the needs of others

Desired

Certified or professional level certification as a business analyst.
Successful completion of certified International Institute of Business Analysis classes.
Certification as a Lean consultant.
Certification as a Project Manager.

Things You Need to Know

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Look at this brief video and learn more about why L&I is an employer of choice.

L&I provides a modern work environment and excellent benefits including paid leave, tuition reimbursement, Infants at Work Program and a generous retirement package for qualified employees at the end of their career. Click on the "Benefits" tab to learn more.

We value our employees and their work-life balance. We support a hybrid work model, remote work, and offer flexible custom work schedules. This position is eligible for a flexible schedule (4/10's, 9/80's, 5/8's, etc.) upon approval by management.

For this position, teleworking may be up to full time with the expectation of attending in person meetings and training occasionally or upon business needs. The assigned duty station for this position is Tumwater, WA.

To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other Information

IT position applicants that are selected to move forward in this hiring process will receive an email skills assessment invitation within 3 weeks of your application being accepted. An applicant may complete the assessment when ready, but the invitation to complete the assessment will expire 5 days after the invitation was sent. Once you start the assessment, you will be required to complete it. You cannot start your assessment and then come back to it later. Please look in your email inbox or spam as these invitations are sent by CodeSignal.
For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
This position is represented by the Washington Federation of State Employees (WFSE).
Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contributes to the success of the agency’s mission. Having a diverse workforce is this agency’s greatest source of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. People with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials, and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact Jason Stedman at stjd235@lni.wa.gov.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read About Our Benefits

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement And Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave