L&I Management Analyst 4

State of Washington Dept. of Labor & Industries; Tumwater (WA); Híbrido; USD 85.000 - 115.000; Jornada completa

Descripción de la vacante

State of Washington Dept. of Labor & Industries seeks a Management Analyst 4 to lead information governance and public records processing. You will promote transparency while safeguarding confidential information and coordinate records requests across agency units in Tumwater, WA.

Responsibilities include implementing Lean improvements, training staff, performing quality checks, and conducting data analysis to support strategic goals and compliance with Public Records Act and FOIA.

Formación

• Bachelor’s Degree in business administration, public administration, education, or a related field plus four years of related experience.
• Equivalent experience may be substituted year for year for education.

Responsabilidades

• Create and maintain accountability for standardized work used by Public Records staff to process requests.
• Perform second/quality assurance reviews of responses to public records requests, including exemptions and gaps identification.
• Lead Lean process improvement projects: problem solving, value stream mapping, standard work, and desk manuals for Information Governance.
• Train Lean methods and tools for project members to participate in Lean events.
• Use data analysis to identify operating deficiencies and support management in implementing changes.
• Document and report recommendations for new operational procedures.
• Perform analysis of case law, laws, and rules to update agency processes regarding public records processing.
• Coordinate gathering of records from business units in response to subpoenas, ensuring legal requirements and redactions.
• Consult with Public Records Officer and Information Governance Manager on subpoenas and records requests.
• Perform eDiscovery searches in response to subpoenas.

Conocimientos

Lean methods

Process improvement

Project management

Quality checks

Data analysis

Microsoft Office

Adobe

Educación

Bachelor's degree in business administration/public administration/education or related field

Herramientas

eDiscovery tools

Descripción del empleo

Our Mission:

Keep Washington Safe and Working!

Our Values:

Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Job Highlights

Join the Information Governance program as our Management Analyst 4! In this role, you’ll promote a transparent and accountable state government, providing the public access to agency records, and ensuring transparency to our customers while still protecting confidential information. By collecting, reviewing and providing records in a timely manner the agency can maintain focus on the core mission and maintain government accountability to the citizens of Washington.

Some of what you’ll do

• Using industry best practices, laws, rules and agency policies to create and maintain accountability for standardized work used by Public Records staff to process requests
• Complete second/quality assurance reviews of responses to public record requests. This includes reviewing the request to ensure complete and proper responses, review records gathered to ensure proper redactions, ensure the exemption log is correct and matches the exemptions applied in the records. Identify gaps in knowledge and work with the Public Records Officer to develop training and recommendations for the team.
• Lead and coordinate work groups in Lean process improvement projects to perform problem solving, value stream mapping, create standard work and repeatable processes, conduct standard work checks, procedures and desk manuals for the Information Governance program.
• Train Lean methods and tools as needed so project members can actively participate in Lean events.
• Use process improvement to facilitate the collection and analysis of data to assist
• management in identifying operating deficiencies and implementing process changes for short- and long-term strategic goals.
• Document and report team’s recommendations to management on new operational procedures.
• Perform independent analysis of case law, laws and rules to recommend updates to agency processes and procedures regarding processing of public record requests and develops recommendations for management to implement changes to mitigate risk.
• Coordinates the gathering of records from business units across the agency in response to agency subpoenas by the court imposed due date. Works with the AGO to ensure legal requirements are met and records are appropriately redacted.
• Consults with Management Analyst 5, Public Records Officer, and Information Governance Manager to provide recommendation of responding to subpoenas and public records requests.
• Performs eDiscovery searches in response to subpoenas.

Required:

• A Bachelor’s Degree in business administration, public administration, education, or a related field andfour years in a related field including planning, analysis, coordination, and consultation

OR

• Equivalent experience may be substituted year for year for education

In addition to the above

• One or more years’ experience in Lean methodology and process improvement and/or project management.
• One or more years’ experience performing quality checks on work and/or documents
• One or more years’ experience in working with the disclosure of public records using the Public Records Act or Freedom of Information Act.
• Proficient with Microsoft Office suite and Adobe
• Experience researching, evaluation, and drawing conclusions from data; supporting recommendations with facts and analyzing and applying rules, laws, policies, and standard work procedure.

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Desired:

• eDiscovery experience
• Experience documenting standard processes and procedures

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

For this position, telework is permitted with one day in office at least once a month and as needed to meet business needs. The assigned duty station for this position is Tumwater, Washington.

For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented bytheWashington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s [e-mail]

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact Haleigh Missildine (she/her/hers).