KYC Operations Analyst - International Personal Banking, Wealth Operations

Citi; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Citi is seeking a KYC Operations Analyst for their International Personal Banking team in New York. This hybrid role involves performing due diligence on high-risk customers to ensure compliance with AML/KYC policies. Ideal candidates will have at least 2 years of relevant experience and a Bachelor's Degree.

You will analyze large data sets, conduct transaction reviews, and collaborate with compliance teams to address issues. Strong analytical and communication skills are essential for success in this position.

Qualifications

• At least 2 years of relevant experience in KYC/AML/Due Diligence.
• Knowledge of AML/KYC policies including bank systems and applications.
• Strong analytical skills with the ability to document large amounts of data.

Responsibilities

• Conduct in-depth due diligence reviews of high-risk IPB customers.
• Make evaluative judgments based on analysis of KYC information.
• Ensure completeness of documentation required during the review.
• Perform transaction reviews to determine potential AML concerns.
• Resolve problems by applying technical experience.

Skills

Business Acumen

Analytical Skills

Documentation Skills

Effective Communication

Interpersonal Skills

Education

Bachelor’s Degree

Job description

KYC Operations Analyst - International Personal Banking, Wealth Operations

Job Req Id: 26930576

Location(s): Singapore, Singapore, Singapore

Job Type: Hybrid

Posted: Jan. 08, 2026

Job Overview

Consumer Banking Business Support (CBSU) team perform AML related control activities primarily for customers who might pose a higher risk of money laundering leading to enhanced due diligence is warranted.

The Due Diligence Officer will work perform and review due diligence of IPB customers identified as 'high risk' to comply with the AML/KYC policies and procedures, evaluate reasonableness of RM’s conclusion and ensure completeness of documentation required during the review.

Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based, particularly in relation to AML/KYC policies and procedures. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Impact of the job holder is restricted to own job.

Responsibilities

• Conduct in-depth and timely due diligence reviews of IPB customers identified as 'high risk' to comply with the AML/KYC policies and procedures
• Makes evaluative judgments based on the analysis of factual KYC information provided by Relationship Manager and highlight/escalate issues to supervisor, management and/or compliance and follow up on corrective actions
• Ensure completeness of documentation required during the review (e.g., disposition of name screening results)
• Provide adequate documentation of the work performed for each case
• Perform transaction reviews (large cash and overlay reports) to determine any potential AML concerns
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

Qualifications / Role Requirements

• Bachelor’s Degree is preferred
• At least 2 years of relevant experience in KYC/AML/Due Diligence is preferred
• Knowledge of AML/KYC policies including bank systems, applications and due diligence processes
• Strong analytical and comprehension skills with the ability to analyze and document large amounts of data
• Strong documentation skills to clearly articulate disposition
• Adherence to controls and compliance standards
• Detailed, well-organized, self-starter and capable of working under minimum supervision
• Able to multitask and meet deadlines in a high-pressure environment
• Effective verbal and written communication skills
• Strong interpersonal skills and results-oriented team player

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.