Korean Speaking Front Office Associate

Unicare Surgery Center Inc; California (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Unicare Surgery Center Inc in Anaheim, CA is seeking a Korean-speaking Front Office Associate to be the first point of contact for diverse patients. You will greet patients in Korean and English and help create a welcoming environment at the front desk.

Responsibilities include scheduling appointments, handling check-in/check-out, confirming patient records, coordinating with staff, and assisting with insurance verification and billing inquiries.

Qualifications

• Fluent in Korean and English; able to communicate clearly with patients.
• Front office or customer service experience preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist patients at the front desk in Korean and English.
• Schedule appointments and answer patient inquiries efficiently.
• Check-in and check-out patients smoothly.
• Maintain accurate and confidential patient records.
• Coordinate with medical staff to facilitate patient flow.
• Provide information about services and procedures to patients.
• Assist with insurance verification and billing inquiries.
• Support administrative tasks to ensure the office runs efficiently.

Skills

Korean-English bilingual

Education

High school diploma

Job description

Job Description

Job Description

About the Role:

Join Unicare Surgery Center Inc as a Korean Speaking Front Office Associate, where you'll be the first point of contact for our diverse patients. We are looking for a friendly and organized individual to help create a welcoming environment in our Anaheim, CA location.

Responsibilities:

• Greet and assist patients in both Korean and English at the front desk.
• Manage appointment scheduling and patient inquiries efficiently.
• Handle patient check-in and check-out processes smoothly.
• Maintain accurate patient records and ensure confidentiality.
• Coordinate with medical staff to facilitate patient flow.
• Provide information about services and procedures to patients.
• Assist with insurance verification and billing inquiries.
• Support administrative tasks to ensure the office runs efficiently.

Requirements:

• Fluency in Korean and English is required.
• Previous experience in a front office or customer service role is preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using office equipment and software.
• Ability to work in a fast-paced environment.
• High school diploma or equivalent; additional qualifications are a plus.
• Positive attitude and a commitment to patient care.

About Us:

Unicare Surgery Center Inc has been dedicated to providing quality surgical care for our community for over a decade. Our patients love us for our compassionate staff and state-of-the-art facilities, while our employees appreciate the supportive work environment and opportunities for growth.