Kool Logistics Account Manager

Integrated Fresh Solutions; Ontario (CA); On-site; CAD 92,781 - 95,510; Full time

Benefits offered by this job

Competitive base salary ($68K–$70K)

Performance bonus

Paid time off

Growth opportunities

Job summary

A leading logistics firm in Ontario, CA is seeking a motivated Account Manager to oversee and grow customer accounts. The ideal candidate will manage shipment logistics, build client relationships, and drive revenue growth. Required qualifications include 2+ years in Sales and Customer Service, and at least 1 year of experience with McLeod Software. Attractive compensation includes a competitive salary between $68K-$70K and performance bonuses, along with opportunities for career growth in a dynamic transportation environment.

Qualifications

• 2+ years of Sales & Customer Service experience preferred.
• 1+ year of McLeod Software experience required.
• Strong understanding of transportation operations.

Responsibilities

• Manage and grow assigned customer accounts.
• Dispatch, track, and trace shipments.
• Build trusted relationships with clients.
• Identify revenue opportunities with sales teams.

Skills

Sales & Customer Service experience

McLeod Software experience

Understanding of transportation operations

Communication skills

Negotiation skills

Multitasking in high-pressure environment

Analytical and problem-solving abilities

Bilingual (Spanish)

Tools

McLeod Software

Job description

Kool Logistics is growing — and we’re looking for a driven, customer-focused Account Manager to join our Ontario, CA team.

If you thrive in a fast-paced transportation environment, enjoy building strong customer relationships, and know how to keep freight moving efficiently, we want to hear from you.

What You’ll Do

As an Account Manager, you’ll serve as the primary liaison between customers and carriers — ensuring shipments move smoothly while driving revenue growth and customer satisfaction.

Key responsibilities include:

• Managing and growing assigned customer accounts
• Dispatching, tracking, and tracing shipments
• Soliciting and securing carriers to cover customer loads
• Building long-term, trusted relationships with clients
• Identifying new revenue opportunities and collaborating with sales teams
• Prospecting and onboarding new customers
• Supporting A/R functions to ensure timely payments
• Meeting monthly and quarterly load and profit targets
• Conducting customer visits and annual business reviews
• Utilizing transportation software systems (including McLeod) effectively

You’ll play a critical role in helping the branch achieve revenue and service targets while delivering exceptional customer experiences.

What We’re Looking For:

✔ 2+ years of Sales & Customer Service experience (preferred)

✔ 1+ year of McLeod Software experience (required)

✔ Strong understanding of transportation operations

✔ Excellent communication and negotiation skills

✔ Ability to multitask in a high-pressure environment

✔ Strong analytical and problem-solving abilities

✔ Bilingual (Spanish) is a plus

We’re seeking someone who is:

• Positive and persistent
• Organized and detail-oriented
• Confident and customer-driven
• Comfortable managing multiple priorities

What We Offer:

• Competitive base salary ($68K–$70K) + performance bonus
• Paid time off
• Growth opportunities within a competitive, innovative logistics company

If you’re ready to build strong partnerships, drive revenue growth, and make an impact in the transportation industry, apply today or send your resume directly.

Let’s move freight — and careers — forward. 🚛