Kohler Fulfillment Center Manager

Hajoca Corporation in; San Diego (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Hajoca Corporation in San Diego, CA is seeking a Fulfillment Center Manager to lead a team and optimize end-to-end order fulfillment. You will set performance goals, supervise staffing, and ensure safe, efficient operations while maintaining inventory control and timely deliveries to showrooms.

Ideal candidates have 5+ years in purchasing and fulfillment with at least 1 year in leadership, strong communication, and a solid understanding of warehouse best practices.

Qualifications

• 5+ years of purchasing and order fulfillment experience
• 1+ year of leadership experience
• Knowledge of products sold at the Profit Center preferred

Responsibilities

• Manage and hire a team of fulfillment center teammates.
• Set clear performance expectations and conduct evaluations to assess progress and provide feedback.
• Manage, schedule, and train staff to ensure safe and efficient operation of all fulfillment center functions.
• Oversee end-to-end order fulfillment to ensure timely delivery of products to showrooms.
• Monitor inventory levels to ensure sufficient stock and implement inventory controls.
• Schedule outbound deliveries via freight carriers and coordinate with vendors.
• Develop strategies and goals for the fulfillment center, including process improvements and cost-saving initiatives.
• Analyze KPIs to assess performance, identify trends, and make data-driven decisions.
• Lead continuous improvement efforts to optimize processes and workflows.
• Communicate effectively with suppliers, vendors and showrooms to ensure smooth operations and timely deliveries.
• Oversee online ordering and fulfillment process.
• Identify risks and implement mitigation strategies to protect assets and continuity.
• Maintain DOT records and driver certifications; ensure forklift operators are trained.
• Oversee vehicle and equipment maintenance in the warehouse.
• Maintain safety and security of warehouse operations and assets.

Skills

Leadership

Communication

Warehouse operations

Inventory management

Vendor management

Safety compliance

Forklift operation

Data-driven decisions

Customer relations

Tools

Microsoft Office

WMS

Job description

Do you have a strong work ethic and a high standard of integrity? Are you decisive and safety-conscious? Are you a natural leader who enjoys coaching and developing a team of enthusiastic professionals? If so, we’d like you to join our team as a Fulfillment Center Manager.

About the Role:

You will:

• Manage and hire a team of fulfillment center teammates.

• Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback and development.

• Manage, schedule, and train staff to ensure safe and efficient operation of all fulfillment center functions.

• Oversee the end-to-end order fulfillment process to ensure timely and accurate delivery of products to internal and external showrooms.

• Monitor inventory levels to ensure sufficient stock for order fulfillment. Implement inventory controls to minimize discrepancies and losses.

• Manage the purchasing and procurement of stock.

• Schedule outbound deliveries via freight carriers.

• Develop strategies and goals for the fulfillment center, such as process improvements, and cost-saving initiatives.

• Analyze key performance indicators (KPIs) and operational metrics to assess fulfillment center performance, identify trends, and make data-driven decisions.

• Lead continuous improvement efforts to optimize processes, streamline workflows, and enhance operational efficiency.

• Communicate effectively with suppliers, vendors, profit centers and showrooms to ensure smooth operations and timely deliveries.

• Oversee online ordering and fulfillment process.

• Identify potential risks and implement risk mitigation strategies to protect assets, minimize liability, and ensure business continuity.

• Ensure that merchandise is received and stored in an efficient and economical manner and maintain required records in conformance with company policy.

• Supervise the proper routing, loading, and preparation of orders for shipment and delivery in accordance with customer instructions.

• Review and maintain appropriate DOT records and physical examination certificates for drivers and ensure current training certification for forklift/material handling equipment operators.

• Supervise and schedule the maintenance of all company delivery vehicles and material handling equipment in use in the warehouse.

• Maintain the safety of warehouse operations and teammates in compliance with the company’s Safety Standards, OSHA and any other applicable regulations.

• Maintain the security of warehouse and grounds to protect the Profit Center’s assets.

• Resolve all delivery complaints and receiving disputes quickly and effectively.

• Perform all job functions in accordance with the company’s Safety Standards.

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 5+ years of purchasing and order fulfillment experience

• 1+ year of leadership experience

• Knowledge of products sold at the Profit Center preferred

Our ideal candidate will also:

• Demonstrate excellent leadership and communication skills, with the ability to effectively manage and motivate a team.

• Have experience in warehouse management or a similar role, with a strong understanding of warehouse operations and inventory management.
• Have experience working with vendors on purchasing and inventory management.
• Be able to operate a forklift and other material handling equipment in use at the Profit Center.
• Possess a comprehensive knowledge of and be able to apply and enforce OSHA, DOT, and other warehouse and material handling safety regulations.
• Be able to build and maintain positive working relationships with customers, vendors and co-workers.
• Remain calm and function effectively in stressful, unexpected, and/or emergency situations.
• Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
• Be able to learn and operate the computer-related systems used for sales and warehouse operations.
• Be able to learn Microsoft Office Outlook to communicate via email.
• Read, write, speak, and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.