Knowledge Systems Specialist Intermediate (SOCOM)

MSM Tech Inc.; Northern (KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

MSM Tech Inc. is seeking an Intermediate Knowledge System Specialist to design, implement, and support SharePoint Online solutions within Microsoft 365. You will build dashboards, develop apps, and manage knowledge content while collaborating with stakeholders.

The role requires strong communication, 5+ years of SharePoint experience, and an active SECRET clearance. You will train end users and optimize workflows across directorates and branches.

Qualifications

• Bachelor's degree in CS or related field.
• Active SECRET clearance required.
• Minimum 5 years of SharePoint experience.
• Strong written and verbal communication skills.
• Experience with PowerApps.

Responsibilities

• Identify solutions to requirements and work with customers.
• Implement, manage, and support Knowledge System Tools.
• Build dashboard reports using Power BI capabilities in SharePoint Online and Microsoft 365.
• Develop SharePoint apps and integration with enterprise solutions.
• Administer SharePoint Site Collections, permissions, and content types.
• Document roles, provide training to End Users and Power Users.
• Convert legacy workflows to new platforms.
• Collaborate with stakeholders to define business scope and risks.
• Provide Tier 1 support and promote user adoption.

Skills

Communication skills

Requirements analysis

End-user training

Team collaboration

Documentation

SharePoint knowledge

Education

Bachelor's Degree in Computer Science or related field

Tools

PowerApps

SharePoint

InfoPath

Job description

Description

The Intermediate Knowledge System Specialist will work independently and as part of a development team identifying solutions to provided requirements and work closely with customers to ensure the proper solution for the provided requirements.

• Implement, manage, and support Knowledge System Tools.
• Leverage Power Business Intelligence capabilities in SharePoint Online and Microsoft 365 and other selected platforms and build dashboard reports.
• Provide knowledge about the various platforms, from the End User - Power User perspectives.
• Document roles and responsibilities and provide training to End Users and Power Users.
• Develop, design and manage content, customizations, forms and custom workflow in selected platforms.
• Convert legacy workflows and reports to new platforms.
• Utilize new data sources and new BI solutions.
• Must have rudimentary application skill with Python, R, SQL, .Net, C#, C++ and experience with JAVA, JS, HTML, and CSS as required.
• Collaborate with users and stakeholders to define business requirements, goals, risks, and technical scope for SharePoint Online solutions. Develop SharePoint apps and collaboration tools, including lists, libraries, surveys, calendars, web parts, workflows, PowerApps, and InfoPath, while integrating with Microsoft products and enterprise solutions.
• Administer SharePoint Site Collections, including permissions and access management. Create and manage reusable content types, site columns, lookups, and templates.
• Design scalable site structures for directorates, divisions, and branches. Maintain consistent navigation, manage search scopes, and develop project and document dashboards.
• Maintain and optimize the SharePoint environment by reviewing content, managing landing pages, monitoring usage and workflows, addressing dormant sites, researching new capabilities, and coordinating site migrations with the Knowledge Management Officer.
• Provide Tier 1 support and promote user adoption. Train users on SharePoint functionality, provide training resources, and collaborate with trainers to ensure knowledge systems training aligns with organizational needs.
• Perform other related duties as assigned

Requirements

• Bachelor's Degree in Computer Science or related area
• Active Security + Certification
• Minimum of 5 years of relevant experience (SharePoint)
• Must have high-level written and verbal communication skills
• Must have experience with PowerApps
• Must have an active SECRET security clearance