Knowledge Systems Specialist Intermediate (SOCOM)

MSM Technology, LLC; Jacksonville (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

MSM Technology, LLC is seeking an Intermediate Knowledge System Specialist to work independently or with a development team on knowledge-system solutions. You will implement, manage, and support tools, build dashboards in Power BI within SharePoint Online and Microsoft 365, and guide end users from power users to expert users.

You will document roles, train users, design content and workflows, convert legacy workflows, and ensure scalable SharePoint site structures while coordinating with

Qualifications

• Bachelor's Degree in Computer Science or related area.
• Active Security+ Certification.
• Minimum of 5 years of relevant SharePoint experience.
• High-level written and verbal communication skills.
• Experience with PowerApps.
• Active SECRET security clearance.

Responsibilities

• Identify solutions to requirements and collaborate with customers on proper solutions.
• Implement, manage, and support Knowledge System Tools.
• Leverage Power BI in SharePoint Online and Microsoft 365 to build dashboards.
• Document roles, provide training to End Users and Power Users.
• Develop, design, and manage content, forms, workflows in selected platforms.
• Administer SharePoint Site Collections and manage permissions.
• Design scalable site structures and manage project dashboards.
• Provide Tier 1 support and promote user adoption.

Skills

Communication skills

SQL

Python

R

JavaScript

HTML/CSS

Power BI

Education

Bachelor's Degree in Computer Science or related field

Tools

SharePoint

PowerApps

Power BI

MS 365

Job description

Description

The Intermediate Knowledge System Specialist will work independently and as part of a development team identifying solutions to provided requirements and work closely with customers to ensure the proper solution for the provided requirements.

• Implement, manage, and support Knowledge System Tools.
• Leverage Power Business Intelligence capabilities in SharePoint Online and Microsoft 365 and other selected platforms and build dashboard reports.
• Provide knowledge about the various platforms, from the End User - Power User perspectives.
• Document roles and responsibilities and provide training to End Users and Power Users.
• Develop, design and manage content, customizations, forms and custom workflow in selected platforms.
• Convert legacy workflows and reports to new platforms.
• Utilize new data sources and new BI solutions.
• Must have rudimentary application skill with Python, R, SQL, .Net, C#, C++ and experience with JAVA, JS, HTML, and CSS as required.
• Collaborate with users and stakeholders to define business requirements, goals, risks, and technical scope for SharePoint Online solutions. Develop SharePoint apps and collaboration tools, including lists, libraries, surveys, calendars, web parts, workflows, PowerApps, and InfoPath, while integrating with Microsoft products and enterprise solutions.
• Administer SharePoint Site Collections, including permissions and access management. Create and manage reusable content types, site columns, lookups, and templates.
• Design scalable site structures for directorates, divisions, and branches. Maintain consistent navigation, manage search scopes, and develop project and document dashboards.
• Maintain and optimize the SharePoint environment by reviewing content, managing landing pages, monitoring usage and workflows, addressing dormant sites, researching new capabilities, and coordinating site migrations with the Knowledge Management Officer.
• Provide Tier 1 support and promote user adoption. Train users on SharePoint functionality, provide training resources, and collaborate with trainers to ensure knowledge systems training aligns with organizational needs.
• Perform other related duties as assigned

Requirements

• Bachelor's Degree in Computer Science or related area
• Active Security + Certification
• Minimum of 5 years of relevant experience (SharePoint)
• Must have high-level written and verbal communication skills
• Must have experience with PowerApps
• Must have an active SECRET security clearance