Knowledge Manager (KM) – SME

Contact Government Services, LLC; Washington; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and Holidays

Job summary

Contact Government Services, LLC is seeking a Knowledge Manager (KM) – SME to support mission-critical operations for a federal client in Washington, DC. This full-time, expert-level role requires leading knowledge management initiatives, maintaining repositories, and collaborating with cross-functional teams to drive improvements.

The candidate should be a subject matter expert with DoD Top Secret/SCI clearance, capable of delivering documentation, reports, and strategic deliverables to support

Qualifications

• Minimum of Recognized subject matter expert with exceptional expertise and leadership in the field.
• Active DoD Top Secret/SCI.

Responsibilities

• Develop and maintain knowledge management systems, repositories, and collaboration tools while ensuring information is documented, accessible, and retained.
• Collaborate with cross‑functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Skills

Knowledge management

Documentation

Collaboration

Process improvement

Stakeholder engagement

Job description

Knowledge Manager (KM) – SME

Work Location: Washington, DC

Employment Type: Full-Time, Expert-Level

Department: Administrative and Logistics Support

CGS is seeking a skilled Knowledge Manager (KM) – SME to support mission-critical operations for a federal client.

Skills and attributes for success:

• Develop and maintain knowledge management systems, repositories, and collaboration tools while ensuring information is documented, accessible, and retained.
• Collaborate with cross‑functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Qualifications:

Minimum of Recognized subject matter expert with exceptional expertise and leadership in the field.

Active DoD Top Secret/SCI.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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