Knowledge Manager

CACI; United States; On-site; USD 85,000 - 178,000; Full time

Job summary

Knowledge Manager at CACI in Fort Meade, MD, supports SETA activities to advance national defense goals. Requires TS/SCI with Polygraph and 5+ years in knowledge management for a DoD customer, with hands-on work in SharePoint and Confluence.

Responsibilities include designing knowledge management strategies, developing frameworks, maintaining web portals, and training teams on knowledgebase maintenance. Expect collaboration with stakeholders and a strong emphasis on compliance and quality

Qualifications

• Top Secret/Secure Compartmented Information (TS/SCI) clearance with Polygraph.
• A minimum of 5 years of experience as a knowledge manager, or related role, supporting a DoD customer.
• Bachelor’s degree in field related to Knowledge Management from an accredited college or university.

Responsibilities

• Identify, prioritize, and document requirements; translate into business processes and SharePoint workflows.
• Develop knowledge management strategies and frameworks to synchronize knowledge management across the contract.
• Design, develop and deploy solutions in Confluence and SharePoint.
• Maintain a central web site to facilitate contract communications and materials.
• Provide document storage and management for stakeholders; manage access controls.
• Communicate knowledgebase contents, access rights, and IP details to contractors and customers.
• Train groups on knowledgebase maintenance and control.
• Maintain existing SharePoint and Confluence Portals; submit service desk tickets and troubleshoot issues.
• Create and maintain design framework documentation and user guides.
• Monitor and test current applications to verify configurations.

Skills

Knowledge management

SharePoint

Confluence

Technical writing

Education

Bachelor’s degree in Knowledge Management

Tools

SharePoint

Confluence

Job description

Job Title: Knowledge ManagerJob Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None

The Opportunity

CACI is looking for talented Knowledge Manger with experience in/around the Fort Meade, Maryland area. You’ll use your Systems Engineering and Technical Assistance (SETA) experience to support the customer's strategy for advancing national defense goals and objectives.

Responsibilities

• Collaborate with stakeholders, program managers, and task leads to strategically identify, prioritize, and document requirements and translate into business processes and SharePoint workflows.
• This entails knowledge creation, capture, sharing (collaboration), use, and transfer while ensuring consistency, standardization, quality assurance, and compliance with applicable policies.Develop, create, and design knowledge management strategies and frameworks to integrate and synchronize knowledge management across the contract.
• Design, develop and deploy solutions in Confluence and SharePoint.
• Maintain a web presence to support strategic communications, to include a central web site to facilitate contract communications, materials, and other strategic communication products.
• Provide document storage and management for all stakeholders.Manage and maintain access controls.
• Communicate details to contractors and customers about the knowledgebase contents, access rights, and intellectual property.
• Train and brief groups/teams on maintenance and control of knowledgebase.
• Provide ongoing maintenance of existing SharePoint and Confluence Portals; create and submit service desk tickets; troubleshoot and debug any issues on the portal; prepare for migrations.
• Create and maintain design framework documentation and user guides.
• Constantly monitor and test current applications to verify configurations and maintain constant functionality.
• Serve as the backup to the program Staffing Coordinator as needed.

Qualifications

Required:

• Top Secret/Secure Compartmented Information (TS/SCI) clearance with Polygraph.
• A minimum of 5 years of experience as a knowledge manager, or related role, supporting a DoD customer.
• Approachable, friendly, and a people-person.
• Extreme attention to detail.

Desired:

• Bachelor’s (BA) degree in field related to Knowledge Management from an accredited college or university.
• Technical writing experience

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

The proposed salary range for this position is:

$84,900 - $178,400

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.