Knowledge Manager

Crown Audio; Fort Belvoir (VA); On-site; USD 150,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Tuition assistance

Professional development

Paid time off

Holidays

Job summary

Thompson Gray seeks a Knowledge Manager to support FBMA at Fort Belvoir, VA. You will build and sustain knowledge-management, data, and AI-enabled workflows that enhance synchronization, decision support, and organizational effectiveness.

The role involves collaborating with leadership, SMEs, and technical teams to create a Knowledge Notebook/Data Lake, dashboards, and knowledge products, while designing validated AI-enabled workflows and agents onsite.

Qualifications

• Active Secret clearance or higher.
• Experience in knowledge management, data management, or related disciplines.
• Ability to translate organizational needs into knowledge, data, or automation solutions.
• Experience with dashboards, data visualizations, and performance metrics.
• Familiarity with AI-enabled workflows and APIs.

Responsibilities

• Develop and maintain knowledge-management plans, governance, and performance measures.
• Design and maintain knowledge repositories, taxonomies, metadata, and data workflows.
• Identify and improve high-value workflows for programs and staff.
• Develop, test, and maintain AI-enabled workflows, automations, and agents.
• Support data architecture, prompt development, knowledge-base design, and tool integration.
• Develop dashboards and decision-support products from program data.
• Establish data standards and support structured data collection during exercises and demonstrations.
• Capture lessons learned, after-action insights, and best practices.
• Facilitate knowledge-management working groups and coordinate with stakeholders.
• Develop training materials and SOPs for knowledge-management tools.
• Monitor data quality, workflow adoption, and agent performance; recommend improvements.

Skills

Knowledge management

Data management

Systems integration

Digital transformation

Data analytics

Workflow automation

APIs

AI familiarity

Communication

Collaboration tools

Education

Bachelor's degree or higher

Tools

Power BI

Power Platform

SharePoint

SQL

Python

Job description

Job Description: This position is contingent upon contract award (or funding approval). Applicants will be contacted as updates become available. Thompson Gray is seeking a skilled and detail-oriented Knowledge Manager to support our Formation Based Mission Autonomy (FBMA) effort at Fort Belvoir, Virginia. The Knowledge Manager will develop and sustain knowledge-management, data, and AI-enabled workflow capabilities that improve program synchronization, decision support, and organizational effectiveness. The ideal candidate will work with program leadership, subject-matter experts, and technical teams to build and maintain the FBMA Knowledge Notebook/Data Lake; develop dashboards and knowledge products; and support the design, integration, and maintenance of approved AI-enabled workflows and agents.

Employment Type

Full-Time Onsite

Clearance Required

Active Secret

Work Environment

Onsite (MUST BE ONSITE, NO OPTION FOR REMOTE SUPPORT)

Qualifications

High school diploma or equivalent with 14 years of relevant experience; associate's degree with 12 years; bachelor's degree with 10 years; master's degree with 8 years; or Ph.D. with 5 years.

Positions Available

2

Duties Will Include

• Develop and maintain knowledge-management plans, processes, governance, and performance measures.
• Design and maintain knowledge repositories, taxonomies, metadata, and data workflows supporting the Knowledge Notebook/Data Lake.
• Identify, document, and improve high-value program and staff workflows.
• Develop, test, and maintain approved AI-enabled workflows, automations, and agents.
• Support data architecture, prompt development, knowledge-base design, tool integration, and agent-performance evaluation.
• Develop dashboards, visualizations, briefings, and decision-support products from program and enterprise data.
• Establish data standards and support structured data collection during exercises, demonstrations, and experiments.
• Capture and share lessons learned, after-action review insights, user feedback, and best practices.
• Facilitate knowledge-management working groups and coordinate with stakeholders, data owners, and subject-matter experts.
• Develop training, user guides, and standard operating procedures for knowledge-management tools and workflows.
• Monitor data quality, workflow adoption, agent performance, and other key metrics; recommend improvements.

Required Qualifications

• Must possess an active Secret security clearance or higher.
• Relevant experience includes knowledge management, data management, systems integration, digital transformation, data analytics, workflow automation, or related technical/programmatic disciplines.
• Demonstrated experience developing knowledge-management strategies, processes, repositories, governance models, or collaboration environments.
• Experience translating operational, programmatic, or business needs into practical knowledge, data, workflow, or automation solutions.
• Experience with data analysis, visualization, dashboards, and performance metrics.
• Familiarity with artificial intelligence, generative AI, workflow automation, application programming interfaces (APIs), or related technologies.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, Teams, SharePoint, and related collaboration tools.
• Ability to work independently and as part of a collaborative team.

Preferred Experience

• Experience supporting U.S. Army, Department of Defense, acquisition, research and development, test and evaluation, or program-executive-office organizations.
• Experience with data architecture, data lakes, knowledge graphs, vector databases, or enterprise knowledge repositories.
• Experience with AI-enabled assistants, retrieval-augmented generation, workflow automation, or agent orchestration tools.
• Experience with Power BI, Microsoft Power Platform, SharePoint, SQL, Python, or similar analytics and data-management tools.
• Knowledge-management, project-management, Agile, data analytics, cloud, or related technical certifications.

Why join Thompson Gray?

Thompson Gray is a multi-year winner of the Huntsville/Madison County Chamber Best Places to Work, recognized for our exceptional company culture that values employees and customers alike.

Here’s What Makes Thompson Gray Special

• Competitive pay based on your qualifications
• Excellent benefits, including Health, Dental, Vision, Life, Short-Term and Long-Term Disability insurance; 401(k) plan with employer match
• TG Swag – receive company-branded items during onboarding and seasonal shipments to your home
• Dependent Scholarship Program – supporting the education of employees' children
• Tuition Assistance for furthering your own education
• Professional Development opportunities
• Generous time-off policies, including 18 days of paid time off, 10 Federal Holidays, and flexible scheduling
• Annual donation to the charity of your choice
• Regular team-building events, such as lunches, after-hours gatherings, seasonal family-friendly events, and our memorable annual holiday party

Join Thompson Gray and become part of a dynamic team committed to excellence, innovation, and community. Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, gender identity, sexual orientation national origin, or protected veteran status. Thompson Gray, Inc. welcomes minority and veteran applicants.

Salary: $150000 - $160000 per year