Knowledge Manager

NANA Regional Corporation; Elkridge (MD); On-site; USD 150,000 - 153,000; Full time

Job summary

An innovative organization is seeking a Knowledge Manager to enhance data management and knowledge sharing within the Defense Intelligence Agency. This role involves developing and implementing strategies to modernize data processes, utilizing tools like SharePoint and Tableau. As a vital part of a collaborative team, you will analyze data trends, automate processes, and ensure compliance with policies. Join a forward-thinking team where your contributions will directly impact operational effectiveness and drive strategic decision-making. This is a unique opportunity to work in a supportive environment that values innovation and diversity.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Qualifications

• 5+ years experience with MS SharePoint and data management.
• Excellent communication skills for briefing senior leaders.
• Experience in HTML coding and data visualization tools.

Responsibilities

• Develop and implement knowledge management strategies.
• Analyze business processes and automate data collection.
• Collaborate with leaders to improve data processing.

Skills

MS SharePoint

MS Office Suite

Data Manipulation

Communication Skills

HTML Coding

Education

MS Certified Solutions Expert

CI Poly

Tools

Tableau

ArcGIS

Job description

The Defense Intelligence Agency's Directorate for Operations (DO) creates and manages disparate and critical initiatives to manage data elements essential to its specific authorized missions. While data sharing has occurred through collaborative means, the process is marred with inconsistent raw data formats, importing and exporting issues across databases, and antiquated systems that are not equipped to process large amounts of data accumulated over time. DO requires more effective and efficient ways to access, store, and share data across the Intelligence Community (IC) functional areas ultimately culminating into fully integrated Common Operational Picture (COP).

Our Knowledge Managers (KM) will work as part of a greater team to support the DIA DO with the implementation of various tools and processes to better automate and standardize knowledge management within the organization.

Our Knowledge Managers will develop and design and implement knowledge management solutions using various developing tools primarily within a well established SharePoint environment. Our Knowledge Managers will utilize these highly configurable SharePoint capabilities to integrate information data sets into the DIA DO COP. Some of these capabilities will be customized solutions designed specifically for DIA DO. The KM will play a major role in developing data strategy, goals, and roadmaps to execute Data Modernization, leveraging a phased KM evolution.

The KM serves as the specialist performing duties involving identifying, gathering, processing, storing, and analyzing large data sets, interpreting trends, and communicating results to manage and create new knowledge. The KM will develop technology-based automation, products, and impactful organization aids to transform critical business data into consumable insight leveraged by components and the DO COP. Also, the KM will analyze business processes, create, test, implement, maintain, and document automated business processes and collaborative services.

Responsibilities

• Reports directly to the Project Manager (PjM).

• Works individually and as part of a team.

• Participates in activities to help DIA DO modernize and improve data/information processing, and control, and provide real-time data access across DO mission areas. This includes but is not limited to SharePoint, collaboration portals, internal databases and/or file sharing sites, and other platforms.

• Works closely with mission experts, program managers, and other leaders to help strategically plan, develop, analyze, and prioritize DO capabilities in support of the Defense Intelligence Agency (DIA), DoD and IC mission objectives.

• Develops, creates, and executes knowledge management strategies and frameworks to integrate and synchronize knowledge management across DO. This entails knowledge creation, capture, sharing (collaboration), use, and transfer while ensuring consistency, standardization, integration, quality assurance, and compliance with applicable policies.

• Develops, implements and defines detailed business analytics to better evaluate impact, identify efficiencies, adjust priorities, and drive on-going strategic program and resource planning through informed decision-making milestones throughout financial and programmatic year.

• Advises and guides exploratory creation of industry best practices in knowledge management innovation through best practices in industry and transfer or exploitation of established knowledge within the organization and the broader IC.

• Pertaining to the knowledge management mission, assists in leveraging existing technology and automation tools in a comprehensive approach that influences people, processes, culture and structure.

• Provides knowledge management support that includes data processing for statistical modeling and graphic analysis (metrics).

• Performs computer coding to automate collecting and processing data.

• Performs data collection, produce results of analyses in graphs, charts, tables, and metrics and prepare products to describe and document findings and activities.

• Briefs senior leaders and decision makers on status updates, features, benefits etc.

• Contributes to and prepare monthly reports as required.

Qualifications

• Current active TS/SCI security clearance.

• Current CI Poly recognized by Defense Intelligence Agency (DIA) or ability to obtain as part of the onboarding process.

• Minimum 5 years demonstrated experience working with MS SharePoint.

• Demonstrated experience with MS Office Suite and experience conducting data and statistic manipulation.

• Able to work individually and as part of a collaborative team.

• Excellent communications skills able to brief senior leaders and decision makers.

Desired Qualifications:

• Successful completion of MS Certified Solutions Expert (eg. Excel, SharePoint, and PowerPoint) or current applicable certification.

• HTML coding experience such as Python to develop and manage data visualization tools.

• Working knowledge of Tableau, ArcGIS and the ability to produce photo process/editing, graphic design and creation of professional multi-media presentations in SharePoint.

Job ID

2025-16923

Work Type

On-Site

Pay Range

$150,000 - $153,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

As a RiverTech employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at [e-mail] or 571-353-7053 (information about job applications status is not available at this contact information).