Knowledge Management Systems Development Support with Security Clearance

Cyntel Technologies, LLC; Linthicum (MD); On-site; USD 105,000 - 108,000; Full time

Benefits offered by this job

Paid Holidays

PTO

Bereavement Leave

Military Leave

Medical Plan

Dental Plan

Vision

401K

Life Insurance

Job summary

Cyntel Technologies, LLC is seeking a Knowledge Management Systems Development Support contractor in Linthicum, MD to design and implement SharePoint-based process improvements. The role supports analytics, reporting, and governance for knowledge management across networks and portals.

The position requires an Active TS/SCI clearance, High School Diploma or higher, and extensive experience with KM systems, SharePoint, and governance.

Qualifications

• Requires Security Plus certification.
• Must have completed a Site Collection Administration training course equivalent to Microsoft MS55033.
• Education requirements include High School Diploma with 12 years of relevant experience, or an Associate's with 10 years, or a Bachelor's with 8 years, or a Master's with 6 years.

Responsibilities

• Design and implement SharePoint process improvement solutions for KM.
• Publish minutes and provide recommendations for KM governance and follow-on meetings.
• Conduct surveys and interviews to enable knowledge sharing across organizations.

Skills

SharePoint

Governance

Knowledge management

Data analysis

Education

High School Diploma

Associates Degree

Bachelor's Degree

Masters Degree

Tools

Security Plus

MS55033 Training

Job description

KNOWLEDGE MANAGEMENT SYSTEMS DEVELOPMENT SUPPORT

Location: Linthicum, MD | Type: Full-Time | Clearance: Active TS/SCI

Position Description:

The contractor shall provide recommendations for the development of Knowledge Management (KM) systems by designing and implementing SharePoint process improvement solutions. The Government client must approve all solutions prior to contractor implementation. Assists aligning processes and technology to enable information sharing by analysts and organizations for analytic production. Uses centralized and peripheral databases, content management, records management systems and shapes workflow and processes. Compiles reports on performance and usage metrics and future requirements for existing knowledge management capabilities including, but not limited to, search, discovery, storage and retrieval of data and formal production and taskings. Disseminates intelligence products across separate networks and portals.

• The contractor shall produce for Government review and approval, a KM SOP IAW Army FM 6-01.1, which shall guide KM efforts within the organization and assist implementing the KM structure, practices, and governance model into place.
• The contractor shall provide position papers containing analysis that provide assessments regarding the effectiveness of current organizational SOPs and processes as discussed during the KM Working Group (KMWG).
• The contractor shall facilitate the KMWG using a variety of techniques and tools to enable that collaboration to occur; push out information received to individuals or to the entire working group, , and pull information from the working group that they know members need.
• The contractor shall publish minutes to the SharePoint KM portal site and in email to designated Government personnel from the KMWG and provide recommendations for the follow‑on KMWG.
• The contractor shall provide surveys, interviews, and the results of each that enable methods of sharing knowledge both within and outside of the organization, as well as vertically and laterally.
• The contractor shall participate in meetings to ensure requirements and design concepts are accomplished through the creation of governance and maintenance plans, custom workflows and site themes, SharePoint content management with Microsoft Office applications and the transfer of content from shared drives and other repositories to SharePoint.
• The contractor shall implement the KM practice by leveraging SharePoint as enabling technology, where applicable.
• The contractor shall provide formats and recommendations in the management and use of SharePoint from any prioritized KMWG recommendations, which facilitate knowledge sharing within the organization.
• The contractor shall provide status updates to the client, including actual versus planned task progress made, schedule status, surveys/interviews conducted, meetings attended, issues, and recommendations. These status updates shall identify planned versus actual tasks completed within the previous week.
• The contractor shall Provide CI Operations Trends and Strategic Communications support, which involves the review of operations files, exchange of analyses, conduct of operational data queries, collating and organizing the data of operational activity to include dossiers on over 1,500 operations, articulate operational leads, gaps, vulnerabilities, and trends. Required Education:
• High School Diploma and 12 years of relevant experience with at least a portion of the experience within the last 2 years OR
• Associates Degree and 10 years of relevant experience with at least a portion of the experience within the last 2 years OR
• Bachelors Degree and 8 years of relevant experience with at least a portion of the experience within the last 2 years OR
• Masters Degree and 6 years of relevant experience with at least a portion of the experience within the last 2 years.
• Required Certifications:
• Must have Security Plus certification
• Must have completed a Site Collection Administration training course equivalent to Microsoft MS55033. Salary Range: $105,000-$108,000 Actual compensation will be determined based on experience, qualifications, security clearance status, certifications, and contract requirements. Why Cyntel Technologies? Cyntel Technologies offers a competitive benefit package to include:
• Paid Holidays
• Paid time off (PTO)
• Bereavement Leave
• Military Leave
• Medical Plan
• Dental Plan
• Vision
• 401K
• Life Insurance
• But what sets Cyntel Technologies apart from most other companies? That would be the continual open‑door access to Senior Leadership as Cyntel nurtures an environment where you can voice your ideas, opinions, concerns, and you will be heard. Our management focus and culture are based on "One Team, One Fight" and resonates throughout our entire staff every day.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.