Knowledge Management Specialist - Zero Trust Journeyman

IT Concepts, Inc

Tampa (FL)

On-site

USD 60,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Competitive benefits package

Paid time off

Education reimbursement

Job summary

A leading technology solutions provider in Tampa, FL is seeking a Knowledge Management Specialist to support the implementation of a Zero Trust security framework. The role involves managing knowledge-sharing processes and ensuring that critical documentation is accessible. Candidates should have a bachelor's degree in a relevant field, along with 3-5 years of experience in knowledge management. This full-time position offers a collaborative work environment and opportunities for professional growth.

Qualifications

3-5 years of experience in knowledge management or information management.
Experience supporting DoD or Federal government programs.
Ability to work in a collaborative, fast-paced environment.

Responsibilities

Support the development and maintenance of knowledge repositories.
Facilitate collaboration across engineering, cybersecurity, and program teams.
Monitor and report on knowledge-sharing effectiveness.

Skills

Strong organizational skills

Communication skills

Knowledge management platforms

Familiarity with Zero Trust principles

Education

Bachelor's degree in Information Systems or related field

Tools

SharePoint

Confluence

ServiceNow

Job description

Knowledge Management Specialist - Zero Trust Journeyman

6 days ago Be among the first 25 applicants

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring a Knowledge Management (KM) Journeyman to support the implementation and sustainment of a Zero Trust (ZT) security framework within the enterprise. The KM Journeyman will assist in the development, organization, and delivery of knowledge-sharing processes, ensuring that critical documentation, artifacts, and best practices are accessible to stakeholders. This role focuses on enabling collaboration, maintaining data integrity, and supporting decision-making processes that align with Zero Trust principles and Department of Defense (DoD) standards.

Responsibilities:

Support the development and maintenance of knowledge repositories, workflows, and document libraries to capture and share ZT architecture and implementation details.
Ensure knowledge products (e.g., technical artifacts, process documents, training materials) are current, accurate, and aligned with DoD ZT Reference Architecture and enterprise policies.
Assist in information governance activities, ensuring that data is classified, labeled, and shared according to DoD and ZT security standards.
Facilitate collaboration across engineering, cybersecurity, and program teams, ensuring information is distributed and accessible for decision-making.
Support the integration of knowledge management practices into agile or iterative development cycles for ZT solutions.
Monitor and report on knowledge-sharing effectiveness, recommending improvements to processes and tools.
Provide administrative and technical support for collaborative platforms such as SharePoint, Confluence, or ServiceNow Knowledge Base.

Location: On-site in Tampa, FL

Requirements

Bachelor's degree in Information Systems, Knowledge Management, Cybersecurity, or related field (or equivalent experience).
3-5 years of professional experience in knowledge management, information management, or related fields.
Familiarity with Zero Trust principles, DoD cybersecurity policies, and data governance practices.
Experience with knowledge management platforms (SharePoint, Confluence, ServiceNow, or similar).
Strong organizational, communication, and documentation skills.
Ability to work in a collaborative, fast-paced environment with multiple stakeholders.

Preferred Skills:

Experience supporting DoD or Federal government programs.
Understanding of NIST 800-207 Zero Trust framework.
Familiarity with metadata tagging, document workflows, and records management.
ITIL Foundation, CKM (Certified Knowledge Manager), or other knowledge management-related certification a plus.

Clearance Requirement:

Must have an active TS/SCI
Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents

If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How To Apply

To apply to Kentro Positions- Please click on the: "Apply for this Job" button at the bottom of this Job Description or the button at the top: "Application." Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

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