Knowledge Management Specialist

SG2 Recruiting; Arlington (VA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

PTO

Federal holiday pay

Professional development

Job summary

Q2IMPACT seeks a Sr. Knowledge Management Consultant to lead strategy and implementation for enterprise knowledge flows across the National Guard Bureau.

You will evaluate knowledge lifecycles, establish governance frameworks, and design metadata architectures using SharePoint Online (365) and KM best practices to improve decision making and information access. You will translate complex requirements for ESSRs, support KM governance, and deliver training via LMS platforms.

Qualifications

• Active Secret Security Clearance.
• 8+ years total professional experience.
• 5+ years applying enterprise KM principles including governance.
• Bachelor’s degree or higher in related field (Organizational Learning / Library Science).
• KM certifications: CKM/CKS or APQC CKM.

Responsibilities

• Apply ADDPI methodologies to assess knowledge flows and deliver KM recommendations.
• Establish metadata, taxonomies, and document structures in SharePoint Online.
• Drive knowledge sharing via Communities of Practice (CoPs).
• Design KM training curricula and deliver via LMS platforms.
• Develop and refine KM governance policies and SOPs.
• Translate business needs into tasks for ESSRs and support automation.
• Manage core SharePoint Online elements and permissions.

Skills

Workflow automation

Change management

Strategic planning

Education

Bachelor's degree in Organizational Learning or Library Science

AFSC: KM Specialty Code 3A0XX/3D0XX

CKM or CKS (KMI/APQC)

Tools

SharePoint Online

LMS platforms

Job description

SG2 Recruiting has partnered with Q2IMPACT to spearhead the search for a visionary Sr. Knowledge Management Consultant. This is a pivotal opportunity to join a dynamic team and directly influence the company's next phase of growth. Employment for this position is contingent upon contract award (anticipated in Fall 2026), at which time the selected candidate will formally assume the role. If you are a strategic thinker ready to make a tangible impact, we want to hear from you.

About the Company

At Q2IMPACT, we are dedicated to empowering defense and government organizations through innovative operational strategies, streamlined processes, and cutting edge information management solutions. Working side by side with military leadership, our teams drive mission critical knowledge sharing initiatives across enterprise environments. We foster a collaborative, high impact culture that recognizes and rewards domain expertise, technical innovation, and service excellence.

About the Role

As a Sr. Knowledge Management (KM) Consultant, you will serve as a key strategy and implementation lead responsible for optimizing enterprise knowledge flows across the National Guard Bureau (NGB). In this role, you will evaluate knowledge lifecycles, establish governance frameworks, structure metadata architectures, and empower stakeholders using SharePoint Online (365) and established KM methodologies. Your efforts will directly enhance decision making, information accessibility, and operational readiness for defense leadership.

Responsibilities

• Conduct Knowledge Assessments: Apply structured methodologies (such as Assess, Design, Develop, Pilot, and Implement - ADDPI) to perform knowledge flow analyses, evaluate maturity levels, and deliver actionable KM recommendations.
• Architect Information Structures: Establish metadata, taxonomies, tags, and document library structures within SharePoint Online to ensure enterprise content is standardized, searchable, and properly governed across its lifecycle.
• Facilitate Enterprise Collaboration: Drive cross functional knowledge sharing by building, expanding, and facilitating active Communities of Practice (CoPs).
• Deliver KM Education: Design and deliver engaging KM training and curriculum via Learning Management System (LMS) platforms to foster adoption and knowledge stewardship.
• Support Governance Frameworks: Develop and refine KM governance structures, policies, and standard operating procedures to maintain long term information integrity.
• Interface with Technical Teams: Translate complex business requirements into clear, actionable technical tasking for Enterprise SharePoint Site Representatives (ESSRs) to support custom builds and automation.
• Administer Core SharePoint Environments: Manage fundamental SharePoint Online (365) elements, including custom lists, site permissions, document libraries, and site configurations.

Qualifications

• Security Clearance: Active Secret Security Clearance.
• Total Experience: Minimum of 8 years of total professional experience.
• KM Expertise: At least 5 years of hands on experience applying enterprise KM principles, including knowledge lifecycle management, taxonomy application, product development, and governance support.
• Qualifications/Education: Must hold at least one (1) of the following credentials:
• Knowledge Management Institute (KMI) – Certified Knowledge Manager (CKM) or Certified Knowledge Specialist (CKS)
• American Productivity & Quality Center (APQC) Certified Knowledge Manager
• Air Force KM Specialty Code (AFSC: 3A0XX or 3D0XX)
• Bachelor's degree or higher in Organizational Learning or Library Science
• Domain Experience: Proven National Guard Bureau (NGB) experience within the Joint Staff (JS) or Army/Air National Guard KM environments.
• SharePoint Proficiency: Baseline, practical working knowledge of SharePoint Online (365), including site setup, permission management, content organization, and basic administration without requiring technical support for routine tasks. Additionally, the KM Consultant must demonstrate basic proficiency with SharePoint Online (365), including lists, libraries, sites, permissions, and content organization, to support KM governance, alignment with information architecture alignment, content lifecycle management, and coordination with the ESSRs.

Required Skills

• Experience translating enterprise level strategy into automated workflows or custom tools alongside specialized development teams.
• Demonstrated track record of leading change management initiatives in high level defense or joint military operational environments.

Preferred Skills

• Experience translating enterprise level strategy into automated workflows or custom tools alongside specialized development teams.
• Demonstrated track record of leading change management initiatives in high level defense or joint military operational environments.

Pay range and compensation package

Salary Range: (Commensurate with experience)

Benefits: Competitive compensation package including comprehensive health, dental, and vision insurance, 401(k) matching, generous paid time off (PTO), federal holiday pay, and professional development opportunities.

Equal Opportunity Statement

Q2IMPACT and SG2 Recruiting are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. We are committed to providing reasonable accommodations to qualified individuals with disabilities in our job application and hiring processes.