Knowledge Management JMN

By Light Professional IT Services LLC; California (MO); On-site; USD 52,000 - 83,000; Full time

Job summary

By Light Professional IT Services LLC is seeking a Knowledge Management specialist to support EWOCS on Patrick Space Force Base and related sites. The role focuses on documenting, organizing, and sharing data, with emphasis on SharePoint, Teams, Confluence, and ServiceNow.

4–5 years of KM/IT experience, DoD clearance preferred, and a competitive salary range of $52,125–$83,400 annually with comprehensive benefits. On-site work at U.S. bases in a national security context.

Qualifications

• 3–5 years of experience in knowledge management or IT services.
• Ability to interface with military personnel and government stakeholders.
• Proficient with Microsoft Office suite, SharePoint, Teams, Confluence, and ServiceNow.
• Preferred CompTIA Security+.

Responsibilities

• Document, organize, maintain, and share data, information, and knowledge.
• Design and implement KM systems and tools at required security level using SharePoint, Teams, Confluence, ServiceNow.
• Maintain the installation’s Records and Information Management (RIM) program.
• Maintain a central repository of IT services knowledge accessible by government personnel and customers.
• Assist in the maintenance of SharePoint site collections, permissions, libraries, and links.
• Design and develop SharePoint sites using modern and classic pages, including embedding parts and layout design.
• Maintain SharePoint lists and libraries with structure, content types, and permissions.
• Design and maintain InfoPath Forms and PowerApps to meet internal and external requirements.
• Support KM modernization and modification of current and legacy systems.

Skills

Knowledge Management

Communication

Tools

SharePoint

Teams

Confluence

ServiceNow

PowerApps

InfoPath

Job description

Company Overview

American Communications Solutions and By Light Professional IT Services, together as Full Spectrum Operations (FSO) are hiring dedicated and talented IT professionals under the Eastern Western Operational Communications Services (EWOCS) contract. EWOCS provides reliable high-quality communications and innovative IT solutions for the Guardians, Airmen, and Government agencies assigned to Patrick Space Force Base, Cape Canaveral Space Force Station, and Vandenberg Air Force Base. Be a part of the team that delivers excellence in national missile defense, human space flight, space launch, and combat rescue!

Responsibilities

• Knowledge Management (KM) Services include all tasks associated with documenting, organizing, maintaining, and sharing of data, information, and knowledge.


• Design and implement KM systems and tools at the required security classification level using products such as Microsoft SharePoint, Teams, Confluence, and ServiceNow in accordance with all applicable requirements and policies set by the Designated Approval Authority for each specific network.


• Maintain the installation’s Records and Information Management (RIM) program.


• Maintain a central repository of IT services support knowledge accessible by government personnel and customers.


• Assist in the maintenance of SharePoint site collections, group and user permissions, libraries, and links.


• Design and develop SharePoint sites using new modern and classic pages to include but not limited to: embedding web parts, graphic design, and content layout design.


• Design and maintain SharePoint lists and libraries to include: structure, content type, branching-logic, cross-list referencing, and permission.


• Design and maintain Microsoft InfoPath Forms and PowerApps to meet internal and external requirements.


• Support the KM in the modernization and modification of current and legacy knowledge management collaboration systems and applications.

Required Experience/Qualifications

• Must have 3-5 year's experience


• Has the communication skills to effectively interface with military members, managers, and subordinates.


• Proficient in Microsoft Office Suite (Project, Word, PowerPoint, Excel), SharePoint and Teams

Preferred Experience/Qualifications

• CompTIA Security+


• Proficient in Confluence, and ServiceNow

Special Requirements/Security Clearance

• Active DoD Secret Clearance

SALARY RANGE:

Salary Minimum: $52,125Salary Mid: $ 69,500Salary Maximum: $ 83,400

The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level and market conditions when extending an offer. In addition, By Light also provides an extensive selection of benefits and offerings to our employees.