Knowledge Management and Learning (KML) Coordinator

Kobre & Kim; New York (NY); On-site; USD 66,000 - 99,000; Full time

Job summary

Kobre & Kim is seeking a Knowledge Management & Learning professional to maintain the firm’s Knowledge and Intranet platforms and oversee LMS administration. You will coordinate firmwide learning programs, manage content, and support day-to-day KML operations.

The role requires strong attention to detail and the ability to collaborate with attorneys, business professionals and stakeholders. Salary ranges based on market data and may include discretionary bonus; hybrid work arrangements may be

Qualifications

• 2+ years of administrative, knowledge management, learning and development, or related experience in a professional services or law firm environment preferred.
• Experience using Microsoft 365, including Word, Outlook, Excel, PowerPoint, SharePoint and Teams.
• Experience with knowledge platforms, learning management systems, SharePoint sites, intranets or similar content-management tools preferred.
• Comfortable working with data, trackers and reports, including training completion, viewership and content-usage reporting.
• Strong attention to detail, excellent organizational skills, and consistent follow-through, with the ability to manage competing deadlines and priorities.
• Strong written, verbal, and interpersonal skills, with a proactive approach to building trusted relationships and collaborating effectively with attorneys, business professionals and stakeholders at different levels.
• Ability to exercise sound judgment and discretion in compliance with our Firm’s policies when handling sensitive internal documents, training records and firm information.
• Highly proactive, collaborative and ability to work independently while maintaining clear, transparent and timely communication with stakeholders.
• Interest in knowledge management, learning, legal operations, firmwide training and technology-enabled process improvement.

Responsibilities

• Maintain and support the firm’s core Knowledge, Intranet and Learning Management System (LMS) platforms.
• Coordinate and administer firmwide learning programs, including scheduling, presenter support, training logistics, recordings, post-training uploads and reporting.
• Support knowledge capture, content organization, internal research, content review cycles, and the development of resources that help employees locate and use firm knowledge effectively.
• Provide day-to-day operational and administrative support to the KML team, including team communications, calendars, reporting, meeting coordination and process documentation.

Skills

Attention to detail

Communication skills

Interpersonal skills

Proactive

Team collaboration

Tools

Microsoft 365

SharePoint

Learning Management System

Content management tools

Job description

TheKMLCoordinatorsupports the Knowledge Management & Learning team inmaintainingthe firm’s knowledge platforms, coordinating learning programs, administering training content and systems, preparing usage and completion reports, and supporting day-to-day KML operations. The role requires strong attention to detail, sound judgment, proactive follow-through, and the ability to work effectively with attorneys, businessprofessionalsand members of the wider firm.

Primary Responsibilities

• Maintain and support the firm’s core Knowledge, Intranet and Learning Management System (LMS) platforms.

• Coordinate and administer firmwide learning programs, including scheduling, presenter support, traininglogistics, recordings, post-traininguploadsand reporting.

• Support knowledge capture, content organization, internal research, content review cycles, and the development of resources that help employeeslocateand use firm knowledge effectively.

• Provide day-to-day operational and administrative support to the KMLteam, including team communications, calendars, reporting, meetingcoordinationand process documentation.

Knowledge platforms and content management

• Maintain and updatecontent onthe firm’sKnowledgeandIntranetPlatforms, including uploading, tagging, organizinglinksand supporting content owners with page and document updates.

• Assistwith the creation and maintenance of mini hubs,documentlibraries and other tools that makeknowledgeresources easier to find and use.

• Track and support periodic content reviews to help ensure Knowledge resources remainaccurateand up to date.

• Assistcolleagues withlocatingrelevant knowledge resources and support internal research requests as needed.

• Redact or sanitize sensitive information from internal documents and case workproductswhenrequired.

Learning programs and training operations

• Maintain the firmwide training calendar and help coordinate firmwide learning programs from planning through delivery.

• Schedule planning calls,check-insand dry runs; coordinate with presenters, attorneys, businessprofessionalsand administrative teams to keep training projects on track.

• Support CLE and CPD coordination by gatheringallrequired information, trackingmaterialsand working with relevant internal contacts.

• Run live training sessions by supporting presenters, managinglogistics,monitoringchat, recording sessions, and coordinating Zoom or Teams functionality as needed.

• Edit,processand upload training recordings and materials totheLMSand related knowledge platforms.

• Assistwith onboarding, certification programs, newly promoted attorney meetings, learningplansand recurring training series.

Learning Management System (LMS) administration and reporting

• Serve as a day-to-day point of contact for LMSquestions, accessissuesand course administration.

• Create,updateand circulate course links, learning plans and training communications as needed.

• Track enrollment, completion,viewershipand other training activities, andrunningreports for KML, AttorneyDevelopmentand other stakeholders.

• Supportfor permissions management, security groups and restricted-access training content whererequired.

Communications,reportingand team operations

• Prepare and distribute KML updates that highlight newknowledgeobjects, trainingresourcesand other relevant learning content.

• SupportIntranetannouncements, Knowledgecontentupdates,Meetingcoordination, client alerttrackingand other cross-functional communications.

• Maintain KML reporting trackers, including training participation, attorney involvement in KM and learning initiatives, page-viewreportingand related metrics.

• Document KML team processes andprocedures andmaintainguidance resources for new joiners and ongoing team use.

• Schedule recurring KML meetings, spotlights, refresher sessions and other team or stakeholder meetings asrequired.

Requirements

• 2+yearsof administrative, knowledge management, learning and development, or related experience in a professional services or law firm environment preferred.

• Experience usingMicrosoft 365, including Word, Outlook, Excel, PowerPoint,SharePointand Teams.

• Experience with knowledge platforms, learning management systems, SharePoint sites,intranetsor similarcontent-managementtools preferred.

• Comfortable working with data, trackers and reports, including training completion,viewershipand content-usage reporting.

• Strong attention to detail,excellentorganizational skills,andconsistentfollow-through, with the ability to managecompetingdeadlines and priorities.

• Strong written,verbal, and interpersonalskills,with a proactive approach to building trusted relationships and collaborating effectivelywith attorneys, businessprofessionalsand stakeholders atdifferent levels.

• Ability to exercisesound judgment and discretionin compliance with our Firm’s policieswhen handling sensitive internal documents, trainingrecordsand firm information.

• Highly proactive,collaborativeand abilityto work independently whilemaintainingclear,transparentandtimelycommunication withstakeholders.

• Interest in knowledge management, learning, legal operations, firmwide training and technology-enabled process improvement.

Company Description

Kobre & Kim is a conflict-free global law firm focused exclusively on disputes and investigations, often involving fraud and misconduct.Recognized as the premier firm for cross-border disputes, the firm has a particular focus on financial products and services litigation, insolvency disputes, intellectual property litigation, international judgment enforcement and asset recovery, and U.S. government enforcement and regulatory investigations.With more than 400 employees throughout the firm’s global office locations, Kobre & Kim recognizes the value of incorporating diverse perspectives and professional disciplines to generate the most effective solutions for clients.

Further information about the firm is available at www.kobrekim.com

At the time of posting, the salary range for this role is US $65,700 – US $98,500. This range is based on a full-time work schedule. Other compensation may include an annual discretionary bonus. The successful candidate’s actual salary will be determined based on permissible, non-discriminatory factors, including but not limited to relevant experience, qualifications, licensure/certifications, training, skills, and market data.

Kobre & Kim employees take pride in providing our clients around the world with service that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and clients we serve and define our success in terms of their success. Our work environment is dynamic, innovative, and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Kobre & Kim values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Kobre & Kim is proud to be an Equal Employment Opportunity employer.

As part of our commitment to maintaining the highest standards of integrity and professional conduct, we review the publicly available information of prospective employees. By applying for a position with Kobre & Kim you acknowledge and consent to this review.

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