Knowledge Management Analyst

Saic; Waipahu (HI); On-site; USD 120,000 - 160,000; Full time

Job summary

SAIC is seeking a Knowledge Management Analyst to support USPACOM Headquarters J1 at Camp H.M. Smith in Oahu, Hawaii.

The role leads design and sustainment of SharePoint and Microsoft 365 collaboration solutions and develops HR and personnel analytics for command-level leadership. You will build Power BI dashboards, integrate data from ServiceNow and FMTS, create automated workflows with Power Automate and Power Apps, and map civilian hiring processes to drive transparency and efficiency.

Qualifications

• Bachelor's degree plus five years of experience; four additional years may substitute for the degree.
• Hands-on experience administering SharePoint and MS 365 collaboration solutions, including automated workflows using Power Automate.
• Hands-on experience developing Power BI solutions, including data modeling, Power Query, DAX, dashboard/report development, and data validation.
• Experience with Power Apps, APIs and data integration, Databricks or other BI platforms, and enterprise data-modernization initiatives.

Responsibilities

• Serve as primary Information Management/Knowledge Management (IM/KM) expert for HQ J1 across classified and unclassified networks, leading design and sustainment of SharePoint and Microsoft 365 collaboration solutions.
• Develop and maintain Power BI dashboards, data models, and performance measures to deliver command-level manpower analytics.
• Integrate, cleanse, and validate manpower data from multiple sources; define data connections and API requirements to improve reporting.
• Build automated workflows and low-code solutions to eliminate manual processes and standardize HR activities.
• Analyze J1 processes, map workflows, and implement improvements for transparency and efficiency.
• Develop SOPs, governance and training materials; brief findings to senior leaders and participate in IM/KM and data analytics groups.

Skills

Power Automate

Power Apps

VBA

Data modeling

DAX

Power Query

APIs

Data validation

Databricks

ServiceNow

FMTS

SharePoint

Microsoft 365

Data integration

Education

Bachelor's degree

Tools

SharePoint

Microsoft 365

Power Automate

Power Apps

APIs

Databricks

ServiceNow

FMTS

Job description

Description

SAIC is currently seeking a Knowledge Management Analyst to support USPACOM Headquarters J1 at Camp H.M. Smith in Oahu, Hawaii.

Job Duties:

• Serve as primary Information Management/Knowledge Management (IM/KM) technical expert for HQ J1 across classified and unclassified networks, leading design and sustainment of SharePoint and Microsoft 365 collaboration solutions.
• Develop and maintain Power BI dashboards, data models, and performance measures to deliver command-level manpower and personnel analytics (authorizations, vacancies, hiring metrics, workforce trends, and leadership-directed measures).
• Integrate, cleanse, and validate manpower/personnel data from ServiceNow, FMTS, JTD, and other sources; define data connections and API requirements to improve data exchange and reporting.
• Build automated workflows and low-code solutions (Power Automate, Power Apps, VBA) to eliminate manual processes, improve data quality, and standardize recurring HR and personnel activities.
• Analyze J1 business processes, map and test workflows, and implement measurable improvements that increase transparency, efficiency, and accountability across civilian hiring and personnel operations.
• Develop SOPs, governance and training materials, and data dictionaries; coordinate with J1, J6, HR, data offices, and mission partners; brief findings to senior leaders and represent J1 in IM/KM, data analytics, and AI working groups.

Qualifications

Required Education and Experience:

• Bachelors and five (5) years or more experience; four (4) additional years of work experience in lieu of degree.
• Hands-on experience administering or developing SharePoint and Microsoft 365 collaboration solutions, including automated workflows using Microsoft Power Automate.
• Hands-on experience developing Power BI solutions, including data modeling, Power Query, DAX, dashboard/report development, and data validation.
• Experience with Power Apps, APIs and data integration, Databricks or other business-intelligence/data platforms, and enterprise data-modernization initiatives.

Required Clearance:

• Must have an active Secret clearance with ability to obtain a TS/SCI clearance.

Desired Qualifications:

• Working knowledge of ServiceNow and Fourth Estate Manpower Tracking System (FMTS) for manpower/personnel reporting, statistics, and workflow support.
• AI Prompt Engineering for tool development and automation.
• Experience supporting Department of War manpower, personnel, civilian hiring, workforce analytics, or headquarters staff processes; USPACOM or other Combatant Command experience is highly desired.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.