Kizigua - Remote Telephonic Interpreters

Language Services Associates, Inc.; United States; Remote; USD 34,000 - 55,000; Full time

Job summary

Language Services Associates, Inc. seeks an International telephonic interpreter to handle on-demand calls within LSA’s network of Independent Interpreters. You will facilitate language communication for LEP communities across various settings, while maintaining confidentiality and professional standards.

The role emphasizes on-demand remote interpretation, adherence to conduct codes, and a strong client-service mindset as part of a growing network of qualified interpreters.

Qualifications

• Fluent in both English and Kizigua.
• Proficient with web-based platforms, email and MS Word.
• Ability to maintain quiet, secure interpreting space.

Responsibilities

• Provide effective telephonic remote interpreting.
• Answer inbound calls in a timely manner.
• Provide superior customer service.
• Adhere to Code of Professional Conduct and confidentiality.
• Follow interpretation protocols and industry best practices.

Skills

Bilingual English/Kizigua

English fluency

Kizigua fluency

Tools

Web-based platforms

Email

Microsoft Word

Job description

Overview

As an Internationally based telephonic interpreter for Kizigua in LSA's network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

Qualifications/Experience

• Full fluency in both English and Kizigua
• Technology proficient (web-based platforms, email, Microsoft Word)
• An interpreting space that is quiet, secure, and free from outside noises
• 1+ years of professional interpreting experience preferred
• Industry specific certifications/trainings preferred (CMI, CCHI, Bridging the Gap, Cross-Cultural, etc.)