Kitchen Team Lead (DAK's Market) - Vinita, OK

Shelby American, Inc.; Vinita (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Kitchen Team Lead to enhance operational efficiency and customer satisfaction. This role involves overseeing daily kitchen activities, managing staff performance, and ensuring compliance with safety regulations. The ideal candidate will possess strong communication and team management skills, along with a commitment to outstanding customer service. In return, you will receive a competitive hourly wage and a range of benefits that prioritize your well-being. Join a dynamic team where your contributions are valued and rewarded, and help create memorable dining experiences for guests.

Benefits

Medical, Dental and Vision (Full-Time Employees)

Shift Meal Discounts

Personal Time Off (PTO)

Flexible Work Schedules

Employee Recognition

Option for Payroll Advance of Hours Worked

Qualifications

• Familiarity with restaurant operations and software.
• Strong communication and team management skills.

Responsibilities

• Ensure efficient daily kitchen activities and staff supervision.
• Monitor compliance with safety and hygiene regulations.
• Gather guest feedback to improve dining experience.

Skills

Customer service attitude

Communication skills

Team management abilities

Math and reporting skills

Education

High school diploma

Certification in hospitality

Tools

OpenTable

PeachWorks

Job description

Description

Do you consider yourself a technical expert? Are you someone who enjoys research-oriented tasks and wants to work in a fast-paced, structured environment where your accomplishments are celebrated and rewarded? DAK's Market is looking for an independent, customer-driven person who is a stickler for details, like you to help us transform the industry. We focus on providing outstanding customer service in clean, modern, convenience stores, gas stations, and truck stops across the United States.

We are looking for a Kitchen Team Lead to ensure all daily activities run efficiently and smoothly. The Kitchen Team Lead's responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts, and payroll, and supervising restaurant staff performance. To be successful in this role you should be familiar with restaurant operations and have a good understanding of what makes great customer service. Ultimately you will help optimize operating costs, boost our employee retention, and deliver a positive dining experience for our guests.

Requirements

• Coordinate communication between front-of-the-house and back-of-the-house staff
• Follow all company procedures
• Ensure a clean, sanitized, and safe work area at all times
• Prepare shift schedules
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly, and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to the experience of our menu as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarities with restaurant software, like OpenTable and PeachWorks
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• High school diploma; additional certification in hospitality is a plus

Your commitment to being your best each day is compensated with a highly competitive hourly wage that rewards your efforts, and benefits to ensure your well-being (benefit options apply to full-time employees).

Benefits

• Medical, Dental and Vision (Full-Time Employees)
• Shift Meal Discounts
• Personal Time Off (PTO)
• Flexible Work Schedules
• Employee Recognition
• Option for Payroll Advance of Hours Worked “On Demand Payment”