Kitchen Supervisor

BENCHMARK; Puerto Rico; On-site; USD 45,000 - 65,000; Full time

Job summary

Hyatt Regency Grand Reserve Puerto Rico, part of Pyramid Global Hospitality, seeks a Kitchen Supervisor to lead a high-volume culinary team. You will oversee daily production, safety, and seasonal menus in a premier oceanfront setting.

The role requires a culinary arts degree, hands-on leadership, strong cost controls, and the ability to work long hours including weekends. Mentoring staff and collaborating with chefs will be key to guest satisfaction.

Qualifications

• Be familiar with basic and advanced cooking methods.
• Must be able to work long hours including weekends and holidays.
• Must have basic allergy knowledge.
• Knowledge of proper cooking temperatures for vegetables and proteins.

Responsibilities

• Attract, retain, and motivate culinary talent.
• Prepare daily production, planning, and presentation of all food.
• Lead kitchen operations in a safe, sanitary environment.
• Attend meetings and collaborate with chefs on menus and costs.
• Manage department finances and budgeting for profitability.
• Ensure adherence to health codes and allergy protocols.

Skills

Culinary leadership

Menu planning

Food safety awareness

Education

Culinary arts degree

Tools

Calibrated thermometer

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to Hyatt Regency Grand Reserve Puerto Rico, a premier resort in the Pyramid Global Hospitality portfolio, located in the breathtaking setting on the oceanfront coast of Rio Grande. Featuring 579 guest rooms and over 36,918 sq ft of meeting space, this award‑winning property, recognized as one of the top five resorts in Puerto Rico by Travel + Leisure's World's Best Awards, offers a truly dynamic environment for hospitality professionals. At Hyatt Regency Grand Reserve Puerto Rico, we are committed to delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and engaging environment surrounded by the natural beauty of El Yunque rainforest and the island's stunning coastline. From an expansive lagoon‑style pool to a nearby 27‑hole Tom Kite‑designed golf course and a full‑service rainforest spa, this property offers a unique and inspiring setting to grow your career. We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you're just beginning your hospitality journey or looking to take the next step, you'll find opportunities for growth at every level. Joining our team means becoming part of a close‑kitted community that values teamwork, professionalism, and a passion for service. We provide comprehensive training and development programs to help our associates succeed.

What you will have an opportunity to do:

We are looking for a leader and someone passionate about the culinary arts to join our Culinary team as a Kitchen Supervisor. This individual must have extensive experience working in a high‑volume professional kitchen and be a college graduate in the culinary arts. This individual must be creative, motivated, and a passionate hands‑on leader in the kitchen! Successful candidates for this role will have a proven track record of work with creative menus which reflect seasonal availability based on the concept of the restaurant, respond in a professional and courteous manner to guests and team, and enjoy being a teacher of the culinary arts supporting their team both personally and professionally. The Kitchen Supervisor will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products.

Your Role:

You will attract, retain, and motivate the best culinary talent. You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets. You may be required to perform any function within the culinary department (cook, steward etc). You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed. You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information. You will attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team. You will be the example that the culinary team follows. You will manage the finances of the department, analyze, and control costs and manage the budget to achieve a profitable operation. You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency. You will work with the culinary team to ensure prep sheets are updated and being properly used daily. You will guide the nightly cleaning of all kitchen areas, follow up with pm stewarding crew to ensure dish area is clean and organized for the following days service. You will assist the Executive Chef in the creation, costing, and implementation of (seasonal) menus and special menus.

What are we looking for?

Be familiar with basic and advance cooking method. Must be able to work long hours including weekends and holidays. Must have basic allergy knowledge. Must have full knowledge of correct cooking temperatures of all vegetables and proteins, must be able to provide cutting tools needed to perform job as well as a calibrated food grade thermometer. Must have full knowledge of the state’s health codes as well as the eco sure food safety and health report. Requires strong organizational skills. Must be able to work independently. Able to be on your feet for long periods of time. Have a desire to exceed expectations. An energetic personality.

Compensation:

$ - $

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.