Kitchen Shift Lead - Lead, Serve, and Own the Night

Workstream; Southlake (TX); On-site; USD 17,909,000 - 26,174,000; Full time

Job summary

Fajita Pete’s is seeking a Shift Lead to help run daily restaurant operations and create a positive environment for guests and team members. This hands-on leadership role requires dependable, organized individuals who can manage busy shifts and uphold quality, customer service, cleanliness, and safety standards.

The ideal candidate is accustomed to fast-paced environments, can coach staff, handle cash and POS, and coordinate across kitchen, front counter, delivery, and catering operations to

Qualifications

• Previous restaurant experience preferred.
• Previous leadership or supervisory experience is a plus.
• Strong communication and customer-service skills.
• Dependable and punctual.
• Ability to stay organized and calm during busy periods.
• Comfortable coaching and directing team members.
• Strong attention to detail.
• Willingness to take responsibility and solve problems.
• Ability to work evenings and weekends as required.
• Food Handler certification or ability to obtain required certification.

Responsibilities

• Lead and support team members throughout the shift.
• Assign stations and ensure employees are prepared for their responsibilities.
• Help coordinate kitchen, tortilla, packaging, front counter, delivery, and catering operations.
• Ensure orders are prepared accurately, on time, and to Fajita Pete’s standards.
• Monitor food quality, portions, presentation, and ticket times.
• Provide excellent customer service and professionally resolve guest concerns.
• Help manage catering orders and ensure they are complete and ready on time.
• Keep the team focused and productive during high-volume periods.
• Train and coach new and existing team members.
• Ensure opening and closing procedures are completed correctly.
• Monitor cleanliness throughout the restaurant.
• Ensure food-safety and sanitation procedures are followed.
• Monitor inventory and communicate low-stock items to management.
• Help reduce food waste and control portions.
• Handle cash, POS transactions, and shift-related paperwork when assigned.
• Communicate equipment, staffing, customer, or operational issues to management.
• Step into any station when the team needs additional support.

Job description

Fajita Pete’s is seeking a Shift Lead to help run daily restaurant operations and create a positive environment for guests and team members. This hands-on leadership role requires dependable, organized individuals who can manage busy shifts and uphold quality, customer service, cleanliness, and safety standards.

The ideal candidate is accustomed to fast-paced environments, can coach staff, handle cash and POS, and coordinate across kitchen, front counter, delivery, and catering operations to