Kitchen Shift Lead

Workstream; Concord (NC); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Positive environment

Competitive pay

401(k) after 2 years

Paid time off

Scholarship opportunities

Bonus pay

Referral program

Free meal

Closed Sundays

Flexible scheduling

Leadership development

Career advancement

Job summary

Chick-fil-A Dale Earnhardt Blvd. is seeking a Kitchen Shift Leader to run back-of-house operations, mentor a fast-paced team, and ensure safe, fresh, high-quality food during every shift.

You'll lead kitchen staff, monitor food safety and quality, coach team members in real-time, and collaborate with Front of House leadership to maintain smooth operations and a culture of teamwork and continuous improvement.

Qualifications

• Leadership and team management experience.
• Strong decision-making and problem-solving skills.
• Ability to stay calm in a fast-paced environment.
• High accountability and attention to detail.
• Passion for developing and serving others.

Responsibilities

• Leading the kitchen team during each shift.
• Ensuring food is prepared quickly, accurately, and safely.
• Coaching and developing Team Members in real time.
• Maintaining Chick-fil-A food safety and sanitation standards.
• Monitoring food quality, freshness, and presentation.
• Managing kitchen labor and deployment throughout the shift.
• Supporting inventory organization and product rotation.
• Reducing waste through proper portioning and discipline.
• Maintaining clean, organized, and efficient workstations.
• Communicating with Front of House leadership to ensure smooth operations.
• Helping create a culture of teamwork, accountability, and continuous improvement.

Skills

Leadership

Decision-making

Calm under pressure

Accountability

People development

Work ethic

Communication

Organization

Food safety

Operations excellence

Job description

$15.00–$17.00/hr

Hiring for Dale Earnhardt Blvd Chick-fil-A

At Chick-fil-A Dale Earnhardt Blvd., Kitchen Shift Leaders play a critical role in delivering exceptional food while leading our Back of House team with excellence. This position is hands‑on and fast‑paced—you'll run kitchen shifts, develop team members, and ensure every guest receives safe, fresh, high‑quality food.

Kitchen Shift Leader Benefits

• Positive, team‑focused work environment
• Competitive pay
• 401(k) after 2 years of employment
• Paid time off
• Scholarship opportunities
• Bonus pay
• Referral program
• Free meal every shift
• Closed every Sunday
• Flexible scheduling
• Ongoing leadership development and one‑on‑one coaching from experienced leaders
• Opportunities to advance into higher leadership roles

What You'll Do

Kitchen Shift Leaders are responsible for leading the Back of House during daily operations, including:

• Leading the kitchen team throughout each shift
• Ensuring food is prepared quickly, accurately, and safely
• Coaching and developing Team Members in real time
• Maintaining Chick-fil-A food safety and sanitation standards
• Monitoring food quality, freshness, and presentation
• Managing kitchen labor and deployment throughout the shift
• Supporting inventory organization and product rotation
• Reducing waste through proper portioning and operational discipline
• Maintaining clean, organized, and efficient workstations
• Communicating clearly with Front of House leadership to ensure smooth operations
• Helping create a culture of teamwork, accountability, and continuous improvement

What We're Looking For

• Previous leadership or restaurant experience preferred
• Strong decision‑making and problem‑solving skills
• Ability to remain calm in a fast‑paced environment
• High level of accountability and attention to detail
• Passion for developing and serving others
• Strong work ethic and positive attitude
• Excellent communication and organizational skills
• Commitment to food safety and operational excellence
• Willingness to lead by example and serve wherever needed

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.