Kitchen Manager | Wings Event Center

Radisson-Hotel-Group; Kalamazoo (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Annual bonus opportunity

Accrued PTO starting immediately

401K with match up to 3% + 2%

Job summary

Wings Event Center seeks an experienced culinary leader to head the Back of House, guiding a talented team to deliver exceptional guest experiences during hockey games, concerts, and events. You will oversee kitchen operations, ensure menu execution, and uphold high standards of service and collaboration with the F&B team.

The role emphasizes staff development, safety, and cost control while maintaining a fast-paced, guest-focused environment that supports the center’s dynamic events calendar.

Qualifications

• Proven track record in culinary leadership and team development.
• Strong communication and interpersonal skills for cross-functional collaboration.
• Commitment to safety, sanitation, and high kitchen standards.

Responsibilities

• Lead and mentor Back of House staff across culinary teams.
• Monitor food quality, portion control, and standard recipes.
• Manage food costs and labor efficiency through best practices.

Skills

Culinary leadership

People management

Food safety & sanitation

Communication skills

Education

Two year culinary degree

Job description

Job DescriptionA Look Into Working at Wings Event CenterWorking at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action!Top Reasons to Work With GHGWe are one of the Nation's 101 Best and Brightest Companies to work forYou’ll have the opportunity to work with a Food and Beverage Team that is fun, creative, and enthusiasticYou will have the opportunity to grow your skills and experience in an environment that fosters growth and developmentJob PurposeLeading a talented team Back of House team; managing the total guest experience; establishing and accomplishing business goals and objectives.What You’ll Be DoingMay include, but not limited to:Assist Executive Chef or Concept Chef with coordination, preparation and evaluation of food qualityAssist Executive Chef or Concept Chef with food and labor cost control by utilizing best practices and departmental proceduresResponsibilities for selecting, training, motivating and developing culinary staff in alignment with company valuesEnsuring proper sanitation, cleanliness and organization of the kitchen in accordance with our own policies and policies and those set forth by the county health departmentCreating a positive, professional environment for all staff members to grow and learn in – using listening skills and communication techniques to enhance the presentation and implementation of ideasCommitment to team service, that prides on the premiere quality of guest service, standards and perfectionLeading talented people to achieve profitable return to the owner, world class guest loyalty, high performance culture, and continuously improving talentIncreasing Kitchen team’s effectiveness through implementation of sound business practices processes and systemsLeading and supporting all facets of kitchen operations with an eye towards growth and success.Food Inventory knowledge and recipe administrationEstablishing high standards of service excellence, monitoring guest/employee interaction on a daily basisDirect and organize activities in the restaurant, banquets, concession stands and kitchenCommunication and implementation of all processes as set forth by managementAbility to handle various levels of business volume in several locations at the same timeUnderstanding of the basic fundamentals of fiscal responsibilityStrong ability to build relationships with internal and external customersDeliver exceptional customer serviceBe able to work in a fast, paced environmentMust be highly focused and detail orientedWhat You Need for this PositionProven track record in CulinaryStrong people acumen to develop solid working with relationship both internally and with customersDecisiveness with “big picture” perspective2 year culinary degree preferred, but not requiredDriven by purpose, mission, values, and has sense of urgencyAble to work closely with staff through strong communication and verbal skillsAble to stand for long periods of time, up to 10 hours or moreAble to stoop and bendAble to lift up to 40 pounds from time to timeAble to safely work with potentially dangerous chemicals and equipmentAble to comply with safety and health code standardsAble to handle responsibilities that require repetitive motion tasksWhat's in it for YouAnnual bonus opportunityAccrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued401K with 100% match up to 3% and 50% match up for the next 2%Medical/Dental/Vision/Disability/Life InsuranceRobust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per yearHealth and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.10% discount on GHG outlets(1) shift meal provided per dayDiscounted hotel rates at Radisson Hotel Group branded properties worldwideMonthly cell phone stipendsAnnual leadership classes and trainingsParental Leave ProgramFlexible work schedule